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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,626 Reviews

2,626 Reviews of Empire Nissan of Hillside - Service Center

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December 12, 2018

Very pleasant in best experience I can get when it comes to It was pleasant in very cooperative workers. My car is running much better, they were very good at answering all my questions. I'm glad I went here to More

by ABILAL1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
December 12, 2018

Excellent Nothing bad or negative to say. My experience with Nissan Route 22 was excellent. My service advisor Chris was honest about all the work needed to be More

by HawkinsCar78
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Padilla
December 12, 2018

Missing my tire air caps I went for an oil change, the customer lounge was not very clean, the coffee area was also messy. I also noticed that all my tire air caps are missing More

by plandy10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Padilla
Dec 13, 2018 -

Empire Nissan of Hillside responded

Dear Customer, Please allow me to personally rectify your concerns. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

December 12, 2018

Service was good The staffs were very nice and service was very good. They let me know how long it would take to complete the job. They also let me know what services More

by INOKON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paco Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Padilla, Shawaan White, Jake (Jacob) Tapia
December 11, 2018

Servicio al cliente malisimo El tal Cris personaje que malogra la imagen de NISSAN un servicio malo no no no así no se cree muy importante no responde teléfono More

by ALBERTOVILLANUEVAI8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cris
Dec 12, 2018 -

Empire Nissan of Hillside responded

Sr. Villanueva, Por favor, llámeme lo antes posible al (973) 705-9300, extensión 229. Gracias, Abigail Departamento de servicio al cliente

December 11, 2018

Very attentive I was always aware of what was going on due to me constantly getting updates about my service that I like and my car was serviced and the waiting area More

by ILASTNAMESIMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Granados, Anthony Lopez
December 09, 2018

Good Service Excellent service . Service supervisor was professional.waiting area was comfortable.I would recommend route 22 Nissan to all my friends and relatives More

by SHAHIED200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paco Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Groomes, Cassandra Rene
December 07, 2018

Disappointment/ upsetting I use this dealer for over 10 years , and fir the first time I had a very bad experience , something was taken from my car and the incident was not ev More

by JMARTINS66
Recommend Dealer
No
Employees Worked With
Isaiah
Dec 07, 2018 -

Empire Nissan of Hillside responded

Dear Customer, Please allow me the opportunity to rectify your concerns! Please give me a call at your earliest convenience at (973)705-9300 extension 232. I look forward to hearing from you! Thank you, Howard Newman Corporate Customer Relations Manager

December 04, 2018

Awesome Quick and fast Car is riding smoother. Chris was excellent as a service advisor. Definitely will recommend to friends and family. Great overall ser More

by Ten baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
December 04, 2018

Great service Tom was very accommodating and a pleasure to work with. I was pressed for time since I had to get to the airport and Tom assured me that I would be ou More

by Pferrao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
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