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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,626 Reviews
Call Service Center (973) 969-3384

2,626 Reviews of Empire Nissan of Hillside - Service Center

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April 07, 2022

fast telephone response, the service advisor attended me with a lot of patience, the electronic information system of the whole process is fabulous, Nissan Rt22 is definitely highly recommended. More

by Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasha
Report | Print
Apr 11, 2022 -

Empire Nissan of Hillside responded

Hi Luis, Thank you very much, here at Route 22 Nissan, we value you as a customer and appreciate your feedback. If you could also take the time to fill out our Nissan Survey, we would greatly appreciate it. If there is anything we can help you with please do not hesitate to contact me at 973-902-0078 ext. 5267. Thank you again for your support. Sincerely, Maria Martinez Mmartinez@route22nissan.com

April 07, 2022

Everything was smooth and easy. Sat and waited for my car and was done in no time. More

by JIBRIL2094
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbie Ramirez
Report | Print
Apr 11, 2022 -

Empire Nissan of Hillside responded

Thank you very much JIBRIL2094, here at Route 22 Nissan, Inc. we value you as a customer and appreciate your feedback. If you could also take the time to fill out our Nissan Survey, we would greatly appreciate it. If there is anything we can help you with please do not hesitate to contact me at 973-902-0078 ext. 5267. Thank you again for your support. Sincerely, Maria Martinez Mmartinez@route22nissan.com

April 07, 2022

Problem wasn't resolved. Service manager called and problem was discussed. Still have not heard from manager and that was 2 weeks ago. Soon I will be posting negative reviews More

by Sean
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Maria Martinez, shane
Report | Print
April 07, 2022

Fast reliable service. The service team did an outstanding job handling the transaction. Would definitely recommend your company More

by TSMITH90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herold Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2022 -

Empire Nissan of Hillside responded

Thank you very much TSMITH90, here at Route 22 Nissan, Inc. we value you as a customer and appreciate your feedback. If you could also take the time to fill out our Nissan Survey, we would greatly appreciate it. If there is anything we can help you with please do not hesitate to contact me at 973-902-0078 ext. 5267. Thank you again for your support. Sincerely, Maria Martinez Mmartinez@route22nissan.com

April 05, 2022

They were very friendly and very quick to serve but the price was too high and they didn’t do anything to lower my interest rate despite my excellent credit score. They didn’t explain the benefits that com More

by LEXLND20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed
Report | Print
Apr 07, 2022 -

Empire Nissan of Hillside responded

Hello LEXLND, Thank you for taking the time to let us know about your experience. We will have your representative reach out to you to discuss your purchase. Please feel free to call 973-902-0078 or email mmartinez@route22nissan.com to provide us with your phone number and name in our records. Thank you for your patience and have a nice day.

April 05, 2022

Very Professional and courteous to customers. The atmosphere is a friendly vibe. Thank you for all that you do for the community. More

by ZELLABABY34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genesis
Report | Print
Apr 07, 2022 -

Empire Nissan of Hillside responded

Hi Zellababy34, Thank you so much for your kind words! We are very happy to hear that you had such a great experience with us. Please keep an eye out for the survey from Nissan. We would highly appreciate your great feedback. We look forward to seeing you again soon. Have a wonderful day!

April 05, 2022

In and out with in a great time and service was excellent.. Thank you appreciate it More

by A.CONYERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Benlice
Report | Print
Apr 07, 2022 -

Empire Nissan of Hillside responded

Hi A.conyers, we are very happy to have provided you with such a positive experience!

April 04, 2022

They were quick the service was also quick Customer service was good over great experience there More

by jcd117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elio Ramos
Report | Print
Apr 06, 2022 -

Empire Nissan of Hillside responded

Jcd117, we're happy to hear you had such a positive experience with our team!

April 02, 2022

Great service great service great service great service great service great service Tree Service great service More

by CHABARBIE023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignazio Giuffre, Mike DelaCruz, Cassandra Rene, Dankwah "Danny" Nyarko
Report | Print
Apr 05, 2022 -

Empire Nissan of Hillside responded

Thank you very much, here at Route 22 Nissan, Inc. we value you as a customer and appreciate your feedback. If you could also take the time to fill out our Nissan Survey, we would greatly appreciate it. If there is anything we can help you with please do not hesitate to contact me at 973-902-0078 ext. 5267. Thank you again for your support. Sincerely, Maria Martinez Mmartinez@route22nissan.com

April 01, 2022

Quick, knowledgeable staff. Very informative. They assured me everything with my car is in good standing. I will continue to receive service from them. More

by O-BOOGIE22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elio Ramos
Report | Print
Apr 03, 2022 -

Empire Nissan of Hillside responded

O-boogie22, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Route 22 Nissan, Inc..

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