
Empire Subaru of Huntington
Huntington, NY
Filter Reviews by Keyword
By Type
705 Reviews of Empire Subaru of Huntington
Good service Peter got the best deal possible for us. Good service. Everyone friendly. My Subaru from this dealer. They have a Good selection of cars too. Peter got the best deal possible for us. Good service. Everyone friendly. My Subaru from this dealer. They have a Good selection of cars too. More
Happy with 3rd Subaru Forester Leased my first Subaru Forester in 2013 because I needed a reliable SUV that could easily handle 8 inches of snow in my driveway without having to sh Leased my first Subaru Forester in 2013 because I needed a reliable SUV that could easily handle 8 inches of snow in my driveway without having to shovel first before leaving my garage. I'm now on my third lease ... GREAT SUV! Very comfortable to sit in and drive, I feel safe, and I will probably get another one when this lease ends. More
A pleasant Used Car experience?! We've all had that visit to a car dealership that leaves a sour taste in your mouth, if not when you walk in the door, definitely by the time you leav We've all had that visit to a car dealership that leaves a sour taste in your mouth, if not when you walk in the door, definitely by the time you leave. I am writing to attest that that was not the case with my recent visit to Huntington Subaru, Maybe it was partly because I knew what car I wanted and I knew they had it, but this was a pleasant experience from beginning to end. Once the staff got over the shock that I was actually there to buy a particular car, the tension of hard selling wasn't necessary. Here's the car, I want it, let's talk. Not only efficient, but nice! Highly recommended! More
Billy in parts Dept ordered me a new fob key. He is very hel Great knowledge and very helpful ask me questions to order correct key let me know service will have to program it. I Highly recommend Billy Great knowledge and very helpful ask me questions to order correct key let me know service will have to program it. I Highly recommend Billy More
Zero customer engagement My husband and I recently visited this dealership to discuss vehicle options available after expiration of our current Subaru lease. There were severa My husband and I recently visited this dealership to discuss vehicle options available after expiration of our current Subaru lease. There were several employees in the showroom but no one acknowledged us in any way for several minutes. We walked around looking at vehicles and still no one approached us or even said hello. Only after my husband started to joke loudly that we must be invisible did someone say they would be right with us. When someone eventually did ask what we were interested in and we responded we were interested in information about the new Outback he simply responded that it likely wouldn't be available before November. Since we were interested in a lease he stated no information was available and he did not seem the least bit interested in retaining our business or continuing the conversation. The complete lack of customer service orientation at this dealership is by far the worst we have experienced. More
Completely satisfied Very attentive and professional. Made my choice of choosing Huntington Subaru a very wise decision. Anybody thinking of buying or leasing should defin Very attentive and professional. Made my choice of choosing Huntington Subaru a very wise decision. Anybody thinking of buying or leasing should definitely check this dealership out. More
Exceptional customer service My car needed updates and maintenance. Service Manager provided a seamless experience, from my initial contact , informing me of status of vehicle whi My car needed updates and maintenance. Service Manager provided a seamless experience, from my initial contact , informing me of status of vehicle while I waited, clarification on my bill,and the actual hand off of my finished car to me. I think I want to work there! All the staff was pleasant and Mary handles everything. More
Great service. Trustworthy staff. Huntington SUBARU service department provides timely, expert service on all SUBARU vehicles. Cars are always ready when they’re supposed to be and sta Huntington SUBARU service department provides timely, expert service on all SUBARU vehicles. Cars are always ready when they’re supposed to be and staff is very helpful. More
Huntington Subaru Review We were very pleased with our experience with Huntington Subaru and especially Larry Merola. Larry was very knowledgeable and went out of his way to We were very pleased with our experience with Huntington Subaru and especially Larry Merola. Larry was very knowledgeable and went out of his way to find the Forester we wanted. The dealership took the time to explain all the Forester’s features. We left the dealership happy with our new vehicle and were welcomed to come back if we had any questions. We would recommend giving this dealership a try. More
Subaru Review Sales and Finance were both excellent, from the beginning of the process to the day I picked up the car, understanding my concerns and answering all q Sales and Finance were both excellent, from the beginning of the process to the day I picked up the car, understanding my concerns and answering all questions More