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Empire Toyota of Huntington
Huntington Station, NY
4,311 Reviews
We're one of the Long Island Toyota dealers whose mission is treat every visitor like an honored guest in our home, but to the Toyota customers we serve it is much more than a mission statement. Our NY Toyota customers quickly learn that shopping at Empire Toyota means being treated with respect, not having to negotiate or visit multiple NY Toyota dealers to get the price you deserve. Being treated like family means giving NY Toyota buyers real price quotes on the Toyota they are looking for when they request it. These ways of doing business have helped us stand out from NY Toyota dealers, and our Long Island Toyota customers here in New York and throughout the entire state of New York choose Empire Toyota of Huntington.
At Empire Toyota we also consider ourselves to be one of the premier used Toyota Long Island dealers as well. Empire Toyota maintains a large selection of quality used Toyota NY driven vehicles and Toyota Certified Used Cars for used Toyota shoppers to choose from. Our used Toyota inventory is highlighted by our selection of Toyota Certified Used Cars and the warranty and incentives that come standard with each one. At Empire Toyota we believe that every customer deserves a quality, reliable Toyota whether it is new or used and we have the inventory to make it happen. Whether you purchased a new or used Toyota vehicle, you can keep your Toyota running like new at our Toyota Service Long Island facility. Our factory certified Toyota service technicians will help you maintain and repair your Toyota from the convenience our customer-friendly, state-of-the-art Toyota Service Center right here in Huntington, New York. Looking for Toyota Parts Long Island? Empire Toyota has all of the Toyota parts the "do-it-yourself" enthusiast needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,311 reviews
January 06, 2017
Excellent Didn't push us for extras which was refreshing. Total professionals and took care of my car oorrfectly. We will take out car there again and again Didn't push us for extras which was refreshing. Total professionals and took care of my car oorrfectly. We will take out car there again and again More
by Steveb17
Employees Worked With
Service Department
January 04, 2017
2014 Toyota Sienna Maintenance I scheduled an appointment and note on the appointment schedule that I would need a loaner. The representative was upfront and honest to have me know I scheduled an appointment and note on the appointment schedule that I would need a loaner. The representative was upfront and honest to have me know that there was no car available at the time, but she could get a shuttle to send me home. She assured me that the car would be ready in 1.5 hrs. They found things that would have additional charge and she called me to go over them with me and I received my mini van back in a timely manner. I love the fact that she followed up and made me aware of what was going on during the process. More
by CT
Employees Worked With
Unfortunately, I do not remember her name. Sorry, Service Department
December 31, 2016
very good convenient and friendly ... ! and the cookies where very nice and fresh ! Other than that I have no complaints about the experience. HAPPY NEW Y convenient and friendly ... ! and the cookies where very nice and fresh ! Other than that I have no complaints about the experience. HAPPY NEW YEAR ! See you in a few months ! More
by charlieXB
Employees Worked With
michelle micalizzi
December 23, 2016
Inspection and service Couldn't ask for a better experience. Representative was polite, knowledgeable and professional. Service was thorough and fast. Rep explained the p Couldn't ask for a better experience. Representative was polite, knowledgeable and professional. Service was thorough and fast. Rep explained the printout I was given afterwards. More
by Tommy
Employees Worked With
Service Department
December 19, 2016
Great Service I had my second service here for my '16 Tacoma and both times were under and hour. Michelle was very sweet and friendly. she made me feel at ease. I had my second service here for my '16 Tacoma and both times were under and hour. Michelle was very sweet and friendly. she made me feel at ease. More
by 2016Tacoma
Employees Worked With
Michelle Micalizzi, Service Department
December 16, 2016
Incompetent I purchased a 2015 Toyota TRD Pro in September of 2015, returned my leased 2012 Toyota Prius. I paid the dealership for the remaining 6 lease payments I purchased a 2015 Toyota TRD Pro in September of 2015, returned my leased 2012 Toyota Prius. I paid the dealership for the remaining 6 lease payments and $500 for Wear and Tear. On February 2016 I received a letter from Toyota Financial services that I owe over $1100 for :disposition fee, lost key, wear and tear and excess mileage. I called the dealership and told them that there seem to be a mistake in the process. I was told that the matter will be taken care of promptly, and was informed that it was resolved. It was confirmed by Toyota. Now 10 months late I received a call from collection company requesting the $1,100 payment. The dealer refused to engage stating that it is not their problem and I should call Toyota Financial. Their Customer Relationship Manager refused to talk to me, their financial manager refused to talk to me, and the only person I was able to get a hold off was a salesperson named Jay who "referred the info." At this point I am considering suing the company as I do not think it is appropriate to pay for the same items twice. More
by KamilAtta
Employees Worked With
Victor Arias, Mike Jean
November 28, 2016
Great customer service i went for my car service the person who's greeting me was very polite I think she's a very good asset for the company i went for my car service the person who's greeting me was very polite I think she's a very good asset for the company More
by Jaydenm07
Employees Worked With
Michelle Micalizzi, Service Department
November 22, 2016
Great Service, Honest ! The service here is always impeccable, and the entire staff s always respectful and courteous. We always look forward to working with Juan Vargas. H The service here is always impeccable, and the entire staff s always respectful and courteous. We always look forward to working with Juan Vargas. He is always directly involved with helping you make informed decisions with repairs, especially major ones. He always explains multiple options, without any pressure. AWESOME! More
by Wes2003Tacoma
Employees Worked With
Juan Vargas, Service Department
November 19, 2016
Never been so comfortable! Michelle is very friendly and efficient in her work. I've never been so comfortable speaking to her compare to my previous visits to any Toyota servic Michelle is very friendly and efficient in her work. I've never been so comfortable speaking to her compare to my previous visits to any Toyota service locations or service advisors. I'm glad they have a female advisor who knows how to deal with another woman who won't feel intimidated or pressured. More
by Prius 2011
Employees Worked With
Michelle Micalizzi, Service Department
November 01, 2016
Excellent Service! I had Enhanced Warranty Service done on my 2007 Toyota Camry for excessive oil consumption. This Toyota Dealer tested my car honestly and completed t I had Enhanced Warranty Service done on my 2007 Toyota Camry for excessive oil consumption. This Toyota Dealer tested my car honestly and completed the repairs diligently. I was given the use of a loaner car while the work was being completed. The entire procedure was done FREE OF CHARGE. I was treated extremely courteously and feel that Toyota went ABOVE AND BEYOND what was necessary for them to do. In particular I would like to thank Service Representative Juan Vargas for his excellent assistance through this entire several week process. Mr. Vargas treated me with respect and fairness and kept in contact with me to keep me informed on the status of my car from start to finish. More
by Timothy Healy
Employees Worked With
Juan Vargas, Service Department
