Empire Toyota of Huntington

Great service The staff were friendly and prompt. While we waited, I got a complimentary manicure while my husband enjoyed the complimentary coffee and cookies. Our The staff were friendly and prompt. While we waited, I got a complimentary manicure while my husband enjoyed the complimentary coffee and cookies. Our wait time was brief and the staff explained what was done and walked us outside to our car. It was a pleasant experience. More

5 STAR SERVICE ALL THE WAY AROUND My Daughter and I left this place with ear to ear smiles while my 1 year old left with a fresh baked cookie and an ear to ear smile! We came here to g My Daughter and I left this place with ear to ear smiles while my 1 year old left with a fresh baked cookie and an ear to ear smile! We came here to get the Scion FRS for my daughter and I'm very happy that this was our final stop, Both Tommy and Michael answered all of our question and made our visit here SUPER EASY! Thank you again for EVERYTHING More

Inspection & Service Outstanding. NYS Inspection and 25,000 mile service was scheduled for a 7 AM appointment. Doors opened exactly on time and the service advisor greete Outstanding. NYS Inspection and 25,000 mile service was scheduled for a 7 AM appointment. Doors opened exactly on time and the service advisor greeted me and began the paperwork promptly. In and out in a timely manner. Thanks! More

Great experience I was very pleased with the service Huntington Toyota service department provided for my new Prius lease. The dent warranty was a wonderful opportunit I was very pleased with the service Huntington Toyota service department provided for my new Prius lease. The dent warranty was a wonderful opportunity to take advantage of after somebody open their door into my car in the first month of owning it. Suzanne and another gentleman help to me and I was extremely pleased with the results. More

Good service department. Vito the service advisor worked with me to get an expensive brake problem a little less costly. I really appreciated that effort. Also, they washed m Vito the service advisor worked with me to get an expensive brake problem a little less costly. I really appreciated that effort. Also, they washed my car after the repairs. I wish all dealers would do that. My car drove like new when they were done. Thank you. One note not directly connected to my visit: I needed new tires so I called several times trying to get a price for four tires plus installation. All three attempts I was left on hold until I would give up. Bought tires elsewhere. More

Two Hour Wait! I had a NYS Inspection plus a 10,000 mile Toyota Required Inspection, etcetera, and waited over two hours before leaving. My Toyota Corolla has less t I had a NYS Inspection plus a 10,000 mile Toyota Required Inspection, etcetera, and waited over two hours before leaving. My Toyota Corolla has less than a thousand miles on it. The same thing happened to me when I brought my Toyota Sienna in a few months ago. Judging from what I saw in the crowded Waiting Room, I surmised they were over- booking.. This is my only complaint (one star minus), however, I will always go there for needed service. More

Honda CRV Bought a Honda CRV pre owned and was treated royally. I bought it back because the tires were dry rotted and they replaced all tires and did an align Bought a Honda CRV pre owned and was treated royally. I bought it back because the tires were dry rotted and they replaced all tires and did an alignment. No arguement, just, "you were right". No charge. Everyone I dealt with was top shelf, Victor, Justin, Phil in servecenter, and Ali. Thanks. Maybe when fortunes change I'll be back for one of your Toyotas. More

Only see Kelly Henry Every time I get my car serviced here, I wait for Kelly. She is very patient, and also a true delight to be around. I would not recommend anyone els Every time I get my car serviced here, I wait for Kelly. She is very patient, and also a true delight to be around. I would not recommend anyone else if she is not there... More

Steve G & Kelly provide me with terrific Sevice I have always dealt with Kelly and Steve G...who have always provided me with terrific customer service and they have a customer for life. 5 star expe I have always dealt with Kelly and Steve G...who have always provided me with terrific customer service and they have a customer for life. 5 star experience Dean More

warranty service I called to schedule an appointment for warranty service in connection a notification I received from Toyota. other routine service Curtis who answere I called to schedule an appointment for warranty service in connection a notification I received from Toyota. other routine service Curtis who answered the phone did not identify hinself until I asked and then he immediately transfered the call to to a person who again did not identify her self until I had to ask and then she identified herself as Raven. When I told her that I was calling in regard to Warranty Enhancement Notification - ZE6 regarding cracked dashboards she said that there are phoney recall notices and that she never heard of this notification. She then hung up on me. When I called back and asked to talk to the Service Manager the person who answered the phone said the Service Manager was not available and when I asked him his name he hung up. This is service department is unknowledgeable, unhelpful and nasty. I would not reccomend this Dealers service department. More