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Empire Toyota of Huntington
Huntington Station, NY
4,318 Reviews
We're one of the Long Island Toyota dealers whose mission is treat every visitor like an honored guest in our home, but to the Toyota customers we serve it is much more than a mission statement. Our NY Toyota customers quickly learn that shopping at Empire Toyota means being treated with respect, not having to negotiate or visit multiple NY Toyota dealers to get the price you deserve. Being treated like family means giving NY Toyota buyers real price quotes on the Toyota they are looking for when they request it. These ways of doing business have helped us stand out from NY Toyota dealers, and our Long Island Toyota customers here in New York and throughout the entire state of New York choose Empire Toyota of Huntington.
At Empire Toyota we also consider ourselves to be one of the premier used Toyota Long Island dealers as well. Empire Toyota maintains a large selection of quality used Toyota NY driven vehicles and Toyota Certified Used Cars for used Toyota shoppers to choose from. Our used Toyota inventory is highlighted by our selection of Toyota Certified Used Cars and the warranty and incentives that come standard with each one. At Empire Toyota we believe that every customer deserves a quality, reliable Toyota whether it is new or used and we have the inventory to make it happen. Whether you purchased a new or used Toyota vehicle, you can keep your Toyota running like new at our Toyota Service Long Island facility. Our factory certified Toyota service technicians will help you maintain and repair your Toyota from the convenience our customer-friendly, state-of-the-art Toyota Service Center right here in Huntington, New York. Looking for Toyota Parts Long Island? Empire Toyota has all of the Toyota parts the "do-it-yourself" enthusiast needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,318 reviews
March 16, 2015
Great service manager I had a tire issue and dealt with the service guy first who was really not understanding to my issue or willing to accommodate me. Then I requested t I had a tire issue and dealt with the service guy first who was really not understanding to my issue or willing to accommodate me. Then I requested to speak to his boss, the man in charge of the service department at Huntington Toyota, Steve. A completely different experience. Steve was kind and soft spoken and not only listened to me but really heard my problem. Without hesitation he immediately offered to help and the problem was resolved to my content by the end of the day. That's the way to treat a good loyal customer. Thank you Steve, you will continue to get my business! More
by jpfit71
Employees Worked With
Steve, service manager , Service Department
March 15, 2015
BAIT AND SWITCH I contacted Toyota of Huntington about a car they had listed on their website.They confirmed that the car was available. As I live over an hour away, I contacted Toyota of Huntington about a car they had listed on their website.They confirmed that the car was available. As I live over an hour away, I arranged a test drive of the vehicle for opening of business the following morning. I specifically stated that I lived far away, and requested confirmation of vehicle availability at close of business that day. I spoke to two sales representatives who each confirmed that the car was available. We arrived before they opened, only to be informed that "the car had been sold the morning before..." I had email confirmation at 6PM the previous evening of availability. As I write this review, the car is listed as available on their website. I suspect that the car was NEVER available, but was in fact, the old bait and switch to lure people to the lot. I do not appreciate being lied to. I wasted tolls, gas and time. This afternoon, I received a phone call from them inquiring about my missed appointment to drive the car! I very much need to buy a car, needless to say I will NOT be buying it from this dealership. It is tactics like this that give car dealerships a bad reputation. BEWARE. More
by Frances
Employees Worked With
Hernan Arias, Lisselott Santos
March 08, 2015
Sales Oscar is awesome!!!! He went above and beyond for me, and I'm so appreciative of his hard work, his honesty, and his transparency. I will recommend Oscar is awesome!!!! He went above and beyond for me, and I'm so appreciative of his hard work, his honesty, and his transparency. I will recommend him to anyone. If you ever visit Huntington Toyota, please see Oscar. He's the man!!!!!!!!! More
by twhighsmith
Employees Worked With
Oscar Morel
March 03, 2015
pain free great service I bought a Tacoma they gave me top dollar on my trade no hidden costs lots of free services no pressure they even saved me over 500 dollars a year on I bought a Tacoma they gave me top dollar on my trade no hidden costs lots of free services no pressure they even saved me over 500 dollars a year on my insurance Justin the sales rep and Juan the finance manager great people Jim Calo ....... More
by Jim Calo
Employees Worked With
Justin, Juan Santana
March 02, 2015
Excellent Sales and Service They are very friendly, listening the problems till the most small detail, hard working and persistent. I highly recommend this dealership and service They are very friendly, listening the problems till the most small detail, hard working and persistent. I highly recommend this dealership and service to any Toyota owner. More
by Toyota_Double
Employees Worked With
Rosa Fernandez, Service Department, Michael Baptiste
February 21, 2015
Oil Lube Filter... Voila! What can I say? I brought car in for an oil, lube, and filter. And guess what I got? An oil, lube, and filter. Service guy was nice, plenty of intake What can I say? I brought car in for an oil, lube, and filter. And guess what I got? An oil, lube, and filter. Service guy was nice, plenty of intake service men working on a Friday morning, bagels were fresh at 7:00 AM, (probably could use more onion bagels,) good cream cheese, waiting room was clean, TVs worked, and car was done within an hour. I've never had an issue with service at this dealership. Definitely would recommend, despite designated go-fer not getting enough onion bagels. More
by bb
Employees Worked With
Service Department
February 19, 2015
Beyond my expectations This is the 2nd car I got from Tommy MacFall, both transaction were handled seamlessly & professionally. There was no pressure, he was only to happy t This is the 2nd car I got from Tommy MacFall, both transaction were handled seamlessly & professionally. There was no pressure, he was only to happy to answer any questions and see that I was completely satisfied. Prices are competitive & service is the best. I will continue to recommend Tommy MacFall & Huntington Toyota to all friends, family & business associates. More
by JJG
Employees Worked With
Tommy MacFall
February 19, 2015
Embellished service at Toyota service center While I appreciate the friendly service and relatively speedy attention, I am concerned about the pressure service personel and mechanics might feel t While I appreciate the friendly service and relatively speedy attention, I am concerned about the pressure service personel and mechanics might feel to add items onto the requested service. Since out-of-warranty, every time I go for a service (even LOF), it is recommended "by the mechanic" that I add on all kinds of things......so my LOF cost 226.00 yesterday. I guess it pays for the coffee/bagels/television of the waiting room......and I guess that I am old school because I would rather just pay for what I need at the moment......and I am not convinced that my cabin filter needs to be changed so frequently.......perhaps I should collect the used parts? Anyway, it makes me uneasy to think that there is something behind it all because I have really enjoyed 36 years with this dealership/service (aka Stevens Toyota). Finances might have me review local private mechanics.......please reconsider the policy of add-ons.......THANKS! More
by Ann
Employees Worked With
Service Department
February 19, 2015
Loving my Rav 4 About a year and a half ago I purchased another manufacture SUV, although at 1st I liked it ultimately I didn't love it enough to make the payment I w About a year and a half ago I purchased another manufacture SUV, although at 1st I liked it ultimately I didn't love it enough to make the payment I was making on it. Just by a whim I drove to Huntington Toyota to see about trading in my SUV. I was introduced to Tommy MacFAll. Tommy immediately picked up that I may not be the easiest of customers.. I am kind of picky, I ask many questions, I was doing research on my phone while we were looking at cars and I do have some credit issues. With all that said Tommy didn't blink once, he tried and tried to make me happy with a new SUV and my new monthly payment.Tommy with the help of the finance manager Mike B succeeded. I absolutely love my Rav 4. I have already recommended Tommy and Huntington Toyota to 2 close friends. I will be a long time customer moving forward. More
by Ginnyreib
Employees Worked With
Tommy MacFall, Michael Baptiste
February 18, 2015
Best Buying Experience Ever! I only intended to test drive a RAV4 to see how I liked it, and a GORGEOUS 2011 RAV4 was in my garage the same night! Tommy is a genuinely nice guy, I only intended to test drive a RAV4 to see how I liked it, and a GORGEOUS 2011 RAV4 was in my garage the same night! Tommy is a genuinely nice guy, and actually made my buying experience fun! There was no need for me to go anywhere else. Everything just clicked. I never expected to buy a car that same day, but Tommy respected my budget and gave me a great deal, and I couldn't be more delighted! Thank you so much, Tommy! :D More
by JacquiW
Employees Worked With
Tommy MacFall
