Empire Toyota of Huntington

Honest, Caring, Knowledgeable David made car buying an easy experience. He answered all my questions. He was honest, caring, and upfront. He was with me through the whole process, David made car buying an easy experience. He answered all my questions. He was honest, caring, and upfront. He was with me through the whole process, including fixing issues I had with my insurance company. He didn't try to sell me any old truck, he found me the truck I wanted, plus he was able to match my Edmunds.com pricing. David even followed up days later with a phone call to see how I was enjoying my new vehicle. I would highly recommend you ask for David S. if your looking for a Toyota. More

Buying a car I was pleasantly surprised by my visit to Huntington Toyota. I would recommend the dealership to everyone. The staff was very nice and helpful. My sal I was pleasantly surprised by my visit to Huntington Toyota. I would recommend the dealership to everyone. The staff was very nice and helpful. My sales person was David Schweitzer, he was excellent and made the purchase of a vehicle easy . He answered all my questions about the car and really made me feel like he was looking out for my best interest. David is truly a asset to the Huntington dealership and they are very lucky to have him.juan Santana was also excellent with all the leasing paperwork he explained everything I was signing and made the process easy and pleasant, another great employee that the dealership has. More

AWESOME My old Toyota finally rode its last ride and these guys were great in helping me get into something new at a price that was affordable. I was very ha My old Toyota finally rode its last ride and these guys were great in helping me get into something new at a price that was affordable. I was very happy with the service I received from the Service with my old car and the sales of the new car. More

Hidden charges I went with my wife and her sister to this dealership because she lives in Huntington and believes in buying local. This was Monday, June 22, 2014. I I went with my wife and her sister to this dealership because she lives in Huntington and believes in buying local. This was Monday, June 22, 2014. I live out of state in NJ. I was loaning her the money and therefore writing an out of state check. They did have the car she wanted on the lot. After I wrote the check the salesman said we needed a certified check and we were not about to go back to the NJ bank to get one so we got to leave and at that point the salesman said don't go we can have you fill out a credit form. They had us fill out paperwork with my ss#, and my wife's. While doing this the finance manager came out and said we don't need this and scribbled on the form. He said that my sister-in-law could sign a contract for a loan which would take affect if the check didn't clear. He said she could do that when we came back to pick up the car. We had negotiated a final price on the car and said we would be back at 7:00 PM to pick up the car.. Before leaving, I asked the salesman, ( Bengie ) if everything was settled, and he replied yes. We returned at 7:10 and I looked for the car on the lot. Not there. Bengie was on phone and we waited until he got off and I asked where was the car. He said out back. I walked out back and looked the car over and no license plates on it. I asked Bengie about them he said he would take care of that. We wanted to get across the George Washington Bridge before the night time construction started and I asked Bengie AGAIN is everything set. He said yes and wished us a safe trip home as did Mike ( finance ) guy. We find out later they charged her over $200 more for plates. We understood they were in the original negotiated price. Then on Tues the dealership calls me and wanted to know about my experience. I told the young lady I was not happy and why. She said that's not right and she would have the manager call me. Still waiting, and it is now Wed., afternoon. Wed. morning my wife got an alert that someone checked her credit rating, mine too probably. It was Huntington Toyota. We called and asked the dealership why and they didn't know. Since my sister-in-law signed a contract for a loan they had no reason to check our credit. By waiting until we left we feel it was an underhanded move to then tell her she owed for the plates.I believe they purposely waited until I left and took advantage of my very naïve sister-in-law. I would not go back there to purchase a car and will not recommend to anyone. I will take my sister-in-law to a different dealer or manufacturer for her next car. More

Suggestion: Avoiding this Dealership I have never seen such a lack of integrity and dishonesty. Surprised that for such a well respected brand that this location would act in such bad fai I have never seen such a lack of integrity and dishonesty. Surprised that for such a well respected brand that this location would act in such bad faith. Disappointing. More

Todd Coopersmith/ sales person to recommend to a friend ! The above review for dealership was for Todd Coopersmith. He was a pleasant surprise for a sales person. He made the purchase a more positive experi The above review for dealership was for Todd Coopersmith. He was a pleasant surprise for a sales person. He made the purchase a more positive experience, trying to be helpful to me. I would recommend him to a friend buying a Toyota. The management would not have gotten the same good grades. They made the experience much less a positive experience. Every moment was a bantering process, which was an unpleasant experience. I left feeling exhausted by the process with management........ More