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Empire Toyota of Huntington
Huntington Station, NY
4,319 Reviews
We're one of the Long Island Toyota dealers whose mission is treat every visitor like an honored guest in our home, but to the Toyota customers we serve it is much more than a mission statement. Our NY Toyota customers quickly learn that shopping at Empire Toyota means being treated with respect, not having to negotiate or visit multiple NY Toyota dealers to get the price you deserve. Being treated like family means giving NY Toyota buyers real price quotes on the Toyota they are looking for when they request it. These ways of doing business have helped us stand out from NY Toyota dealers, and our Long Island Toyota customers here in New York and throughout the entire state of New York choose Empire Toyota of Huntington.
At Empire Toyota we also consider ourselves to be one of the premier used Toyota Long Island dealers as well. Empire Toyota maintains a large selection of quality used Toyota NY driven vehicles and Toyota Certified Used Cars for used Toyota shoppers to choose from. Our used Toyota inventory is highlighted by our selection of Toyota Certified Used Cars and the warranty and incentives that come standard with each one. At Empire Toyota we believe that every customer deserves a quality, reliable Toyota whether it is new or used and we have the inventory to make it happen. Whether you purchased a new or used Toyota vehicle, you can keep your Toyota running like new at our Toyota Service Long Island facility. Our factory certified Toyota service technicians will help you maintain and repair your Toyota from the convenience our customer-friendly, state-of-the-art Toyota Service Center right here in Huntington, New York. Looking for Toyota Parts Long Island? Empire Toyota has all of the Toyota parts the "do-it-yourself" enthusiast needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,319 reviews
May 30, 2014
Best Sales Agent Hernan was an exceptional sales agent. My experience with him at Huntington Toyota was top notch. He was so caring and kind I forgot I was talking t Hernan was an exceptional sales agent. My experience with him at Huntington Toyota was top notch. He was so caring and kind I forgot I was talking to a sales agent , he felt more like a friend. Hernan was very knowledgeable and so hard-working he wouldn't quit until I had a car and was completely satisfied. He was an amazing sales agent and I am sending a family member to him next month for a new vehicle. If all of Toyota's agents treat their customers like Hernan treats his Toyota will be the best car dealership around. More
by jpfit71
Employees Worked With
Hernan Arias
May 29, 2014
great experience I am thrilled with the car and everyone at the dealership, particularly Cristina, was helpful and great. Also, I felt I received a much needed educat I am thrilled with the car and everyone at the dealership, particularly Cristina, was helpful and great. Also, I felt I received a much needed education on the nature of hybrids from Jeff! More
by rsbili
Employees Worked With
Cristina c.
May 28, 2014
OUTSTANDING CUSTOMER SERVICE at Huntington Toyota Scion My salesperson was Ali Usman. I can't say enough about the overall positive experience I had with Ali. He was so personable that it felt like I was s My salesperson was Ali Usman. I can't say enough about the overall positive experience I had with Ali. He was so personable that it felt like I was shopping with a friend rather than speaking to a sales person. From my first phone call to Toyota of Huntington regarding an online special I had seen, Ali was knowledgeable & genuinely helpful and his diligent follow ups ultimately brought me in. After visiting a few dealerships that pulled the online bait & switch I was nervous walking in but Ali was so friendly and made everything so stress free.The cars I had seen online were not only there but he immediately showed them to me & allowed me to take my time & didn't try to steer me in any direction. I didn't feel pressured at all. I had an equally positive experience with the finance person, Michael, who made things so easy, he made me question every experience I had with dealer finance persons before him in this, my first experience financing a car. I would recommend Ali to any of my friends & family. I know I would be putting them in good hands. He has instilled in me a great loyalty to the Toyota brand because of his overall great energy & overall professionalism. More
by SandraMontour
Employees Worked With
Ali Usman
May 27, 2014
Service of my Toyota Venza I've had 4 different Toyotas driven by various family members. The service is always excellent and I am quite pleased with the service. When there is I've had 4 different Toyotas driven by various family members. The service is always excellent and I am quite pleased with the service. When there is a problem, it is usually addressed VERY quickly. I am fortunate to have this place close to home. Last service, I asked them to look at my remotes. Usually they would look at them and replace batteries in my previous cars. This time for my Venza, they charged my over $45 dollars. Now granted there was probably a courtesy before and I may be wrong but next time, I should definitely ask. Also this was the 1st time my car was ever serviced on a weekend with an advisor I never used before. Overall I find the service great. More
by hansen803
Employees Worked With
Hernan Arias, Service Department
May 27, 2014
Wasted 5 hours on a deal they were never going to do! Hi, my name's William Krooss-Tadas....My friend was trying to lease a corolla @ huntington Toyota and I was advising him as best I could from the phon Hi, my name's William Krooss-Tadas....My friend was trying to lease a corolla @ huntington Toyota and I was advising him as best I could from the phone. He doesn't know anything about the car buying process so I wanted to help out. He saw Oscar last week. Oscar seemed very friendly, very helpful, and I was pleased with his efforts. I asked Oscar about the price that the lease was based off of, and the money factor, and the residual, and lease termination policies. He gave all the info, and I told my friend that it was ok to leave the deposit that Oscar was pressuring him to leave b/c I could go over the figures with him and we could compare to another dealer in the morning. I told my friend that either way, we should give Oscar the opportunity to match any offer b/c of how forthcoming and friendly he was. Oscar invited my friend to shop around, and after my suggestion, he did just that. He only went to one other dealership (Smithtown Toyota)...and compared the lease price. He asked them if they could do better and they came back saving him over $600. On a lease with a small profit margin , that's pretty significant. I told my friend that it was 100% fair to go back to Oscar and give him the chance to match it and not to sign anything with Smithtown Toyota until he's given him the chance. My friend contacted Oscar and he told him "it shouldn't be a problem" and set an appointment for him to come the following day @ 5:45 PM. My friend had already spent like 3 hours @ huntington toyota the prior meeting securing the facts and figures, so this was to be a very short meeting. Oscar made my friend wait 3 hours before he told him that they were not prepared to match the deal and refunded his deposit. I want to be clear that I'm pleased that Oscar didn't fight my friend on the returning of his deposit as per their agreement (if there's a better deal, then they'll refund). But between Oscar's high pressure tactics which are very typical and him making my friend wait hours for absolutely no reason, He and Huntington Toyota have to get a very poor review. They were friendly...at first They were MUCH higher then their competition They wasted a LOT of my friend's time for no reason (if you're not going to match the deal, don't make him wait hours for you when you made an appointment! Be a professional) I'm sorry I don't know Oscar's last name but it's clear he wasn't representing Huntington Toyota as well as he could have in this instance and I hope this review serves as a chance for him to shape up and treat every customer with the same respect, regardless of how much money he can make and whether or not they're going to buy there or elsewhere. More
by billyboy37
Employees Worked With
Oscar
May 25, 2014
Great service. Genuine sales associate. I had a wonderful experience with David Schweitzer during my recent dealings at Toyota. He was genuine, patient, knowledgable & friendly and worked wi I had a wonderful experience with David Schweitzer during my recent dealings at Toyota. He was genuine, patient, knowledgable & friendly and worked with me to have my car and financial needs met. I highly recommend him. More
by Kerink1234
Employees Worked With
David Schweitzer, David Schweitzer
May 24, 2014
Fantastic Customer Service! Enjoyable Buying Experience Needed to replace a 1988 Camry. Was not looking forward to dealing with a salesman and the finance staff. Well we certainly went to the right place - Needed to replace a 1988 Camry. Was not looking forward to dealing with a salesman and the finance staff. Well we certainly went to the right place - David Schweitzer was a pleasure to work with. He was courteous, knowledgable, and patient. Turns out we had nothing to be concerned about. I thought we'd be dealing with a sales person who would try to pressure us into making an immediate decision - but what we got was a salesperson who assisted us in making an informative decision and was extremely helpful. After making what we felt was a good deal, we were again pleasantly surprised that the finance person, Juan Santana, who was very helpful and got all the paperwork done in a timely and friendly manner. We highly recommend Huntington Toyota and David Schweitzer! Thank you for a pleasurable buying experience. More
by DavidGresen
Employees Worked With
Juan Santana, David Schweitzer
May 23, 2014
Fantastic Dealership and Service! Personally I had a very pleasurable experience at Huntington Toyota. I had the opportunity of working with David Schweitzer and he was more than knowl Personally I had a very pleasurable experience at Huntington Toyota. I had the opportunity of working with David Schweitzer and he was more than knowledgeable about any questions that I may have had. His quality of work and help really helped make the overall experience enjoyable. I'm more than enjoying the Scion FR-S and I still can't wipe the smile off my face. Thanks for everything David! More
by sswiders
Employees Worked With
David Schweitzer
May 20, 2014
Good service, but not worth the extra cost When my wife was quoted the price for the front and rear brakes I called Midas as well as a local mechanic I have known for years. Midas was MUCH che When my wife was quoted the price for the front and rear brakes I called Midas as well as a local mechanic I have known for years. Midas was MUCH cheaper, but he did not use Toyota parts and I have know way of knowing the quality. The local mechanic said if requested he orders Toyota parts. He did, and total cost with installation was HUNDREDS cheaper than Toyota. I didn't get free bagels or a massage, but for what I saved, being allowed to watch what the repair tech was doing to ensure it was done right, and creating a personal relationship with the repair tech, I am more than happy buying THEM bagels! More
by Bsymommy
Employees Worked With
Service Department
May 18, 2014
Huntington Toyota Victor greeted us immediately ... Listened to my needs and wants. He was very professional and was able to make the best deal for me. I would be happ Victor greeted us immediately ... Listened to my needs and wants. He was very professional and was able to make the best deal for me. I would be happy to refer my friends and family to this dealership and also Victor in sales. More
by Joannecarbon
Employees Worked With
Juan Santana, Victor Arias
