Back

Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,229 Reviews

2,229 Reviews of Empire Toyota of Huntington - Service Center

Sort by
November 02, 2020

The advisor (Sunny Dalavai)was informative and pleasant but I WAS NOT HAPPY with the work that was done to my vehicle.(Technician 58601 Charles Bonczyk)In the process of checking one of my filters,My glove More

by leebranch5088
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Dec 04, 2020 -

Empire Toyota of Huntington responded

Hello Lee, please let us know if you have not had the oil cleaned and the glove box restored. We apologize for this mishap and would like to make it right for you. Please contact Romeo Mejia at 631-759-9176. Thank you.

October 30, 2020

Did not fix my break problem was charged for changing fluid That did not stop the sqeeking when i step on the breaks rediculous I do not believe the brake fluid was changed your out More

by TACKRMPROD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Vargas
October 29, 2020

They were able to schedule my appointment very quickly. They were covid-19 careful. The people are always nice. I am always greeted with a smile and a how are you? More

by ronniesemmel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department, Juan Vargas
Nov 04, 2020 -

Empire Toyota of Huntington responded

Thank you for sharing your 5-star review with us! We are pleased to hear that our staff were kind and considerate and took great care of you during your service visit. We hope you'll visit us again!

October 26, 2020

A few stains from oil or grease were found on the dashboard of my car, as well as the drivers side door. In my eyes thats unacceptable. On top of that i was given the wrong set of keys to my vehicle More

by BIGBLOO17
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
October 26, 2020

Came back for an inverter coolant change and oil change and was taken in promptly again by David. I had an issue with using my new Toyota Credit Card and he assisted me in contacting customer service and s More

by Ryan E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 27, 2020 -

Empire Toyota of Huntington responded

Hi Ryan, David is a great asset to our dealership, and we are pleased to hear that he provided you excellent customer service! Thank you for taking the time to share your positive review with us!

October 22, 2020

Service was fast, thorough, and professional. William Bontila was the Advisor assigned to me. He identified any problems and resolved them proficiently ensuring my car was serviced and running properly. More

by ms1eas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Bontila, Service Department
Oct 23, 2020 -

Empire Toyota of Huntington responded

Thanks for sharing your great service experience with us! We are glad that William made your visit a great one, and we hope to see you again!

October 21, 2020

The Toyota service is huge and they are fast in taking care of customer , i was in there originaly for check up and it wasnt really that long ,i was taken care of very nice,thanks to the fast and efficien More

by GEE.FIFTY6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department, Juan Vargas
Oct 23, 2020 -

Empire Toyota of Huntington responded

We are pleased to hear that you had a fast and excellent service visit! We appreciate your business and your 5-star review, and hope to see you again!

October 19, 2020

Service was fast and the staff was professional. When service returned the car you could tell they took good care to keep it clean. They used floor mats, chairs covers and a steering wheel cover. More

by FRANPIAZZA7
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 20, 2020 -

Empire Toyota of Huntington responded

We are so happy your service experience was fast, efficient, and excellent! Thank you for sharing your 5-star review with us, and we hope you'll visit us again!

October 16, 2020

I brought my car in for a service call. The service was prompt and excellent. Mr. Juan Vargas the service advisor took care of my needs ( oil change, brake fluid change, car inspection). I got a discoun More

by Mfried$66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Oct 17, 2020 -

Empire Toyota of Huntington responded

We are so glad that Juan was able to get you back on the road after a quick and fantastic service experience! Thank you for sharing your positive review with us!

October 15, 2020

The service department is great. William is always helpful, works fast and efficiently. The place is always clean and everyone is very professional. Definitely recommend. More

by ANASSER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William , Service Department
Oct 17, 2020 -

Empire Toyota of Huntington responded

We are grateful for your business and your 5-star review! We are happy to hear that William made your visit quick and fantastic, and we hope you will visit us again for your future car needs!

...
100
...