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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,228 Reviews

2,228 Reviews of Empire Toyota of Huntington - Service Center

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December 15, 2019

Great service William is the best, most helpful and courteous advisor. All of the work was done, the car was immaculate when finished. I no longer dread having to b More

by babyowls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William , Service Department
Dec 17, 2019 -

Empire Toyota of Huntington responded

Thank you for the kind words on your time with William!

December 13, 2019

Very efficient and friendly service. Nice waiting room, clear explanation, convenient hours and location,, and I like it that when the service required more than one day, a car is provided for use in the m More

by Lynette id123
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 16, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review, Lynette. We strive to provide accommodating, professional, and knowledgeable service, and we're pleased to know this was reflected in your experience. Should you need anything else, please reach out!

December 13, 2019

Professional service department, excellent customer service. I always wait for my car to be serviced because service area is great; clean, comfortable, wifi, bagels and coffee!! More

by ckv
Recommend Dealer
Yes
Employees Worked With
Sunny, Service Department
Dec 16, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review. We're happy to know our service area continues to provide you with a comfortable place to wait for your vehicle. Please reach out if you need anything else in the future!

December 13, 2019

Huh?!? How did other customer pick up my car as a loaner? T4Rnr ‘19 Ltd Ed. 2hrs gone = Complimentary exterior car wash x 1 ? They asked me is there anything More

by CBEMCBEM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service Department
Dec 30, 2019 -

Empire Toyota of Huntington responded

We are sorry to read this review and apologize for any miscommunication that occurred. We will be sure to look into this feedback right away and make sure an experience like this does not happen again. Please reach out to kdrago@eagny.com or lsantos@eagny.com so we can discuss this further.

December 12, 2019

I’m very unhappy unfortunately I was not told the truth about a 5,000 mile oil change. This was suppose to be done and was not. When you research your vehicle type it tells you exactly what should be done. More

by Chrissy
Recommend Dealer
No
Employees Worked With
William Bonilla , Service Department
Dec 27, 2019 -

Empire Toyota of Huntington responded

Chrissy, we are very sorry to read this review. Please reach out to kdrago@eagny.com or lsantos@eagny.com at your earliest convenience so we can discuss this further.

December 12, 2019

ANOTHER GOOD VISIT I came to the shop concerned because my check VSC light was on. I thought it could lead to a lengthy and costly repair. Juan Vargas quickly came to More

by SATISFIED CUSTOMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Dec 16, 2019 -

Empire Toyota of Huntington responded

We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know our standards for transparent, knowledgeable, and thorough service were reflected in your experience. If you need anything else, please reach out!

December 12, 2019

Came in for a recall Service advisor was excellent and the process was very quick. BTW, I ran into an old service manager friend from Nissan whose name is Gus. You are More

by trocchio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Dec 16, 2019 -

Empire Toyota of Huntington responded

Your feedback is greatly appreciated, and we'll be sure to pass along your kind words. If you need anything in the future, please don't hesitate to reach out!

December 10, 2019

Another outstanding experience at Huntington Toyota Service I took my 2018 Lexus RX 350 F-sport for an oil change and tire rotation . Was met promptly at 7am by Rodrigo Arichabala and the experience couldn’t h More

by Bill M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Arichabala, Service Department
Dec 11, 2019 -

Empire Toyota of Huntington responded

Thank you for the kind words and recommendations for our service team. We are happy to read Rodrigo provides you with the best, and we will be here to help the next time you are in need!

December 10, 2019

Speedy service with a smile! The staff is fantastic. I was given a car to use while mine was being worked so I could go about my business stress free. I would definitely recommend More

by KERRILUCAS071611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Geekie
Dec 11, 2019 -

Empire Toyota of Huntington responded

Thank you for the great review on our team! We are happy to help!

December 10, 2019

They were very timely and seemed efficient. I thought the service was good. Everyone was kind, knowledgable, and helpful . Rodrigo was helpful and accommodating. Thank you. More

by rmcnoodles
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 11, 2019 -

Empire Toyota of Huntington responded

Thank you for the kind words on your time with Rodrigo! We are happy to read you can count on us for the best and we will be here the next time you are in need.

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