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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,228 Reviews

2,228 Reviews of Empire Toyota of Huntington - Service Center

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December 10, 2019

I’m not a fan of the dealership because they didn’t tell the truth to me about the monthly cost of leasing the car. I felt intimidated that I couldn’t leave the premises with the car unless I added more mo More

by golfinggram1109
Recommend Dealer
Yes
Employees Worked With
William Bonilla, Service Department
Dec 11, 2019 -

Empire Toyota of Huntington responded

Thank you for the honest feedback on your experiences with us in service and sales. While we are happy to read you can count on us for the best in service, we hope you will reach out to us about any other issues, kdrago@eagny.com; lsantos@eagny.com.

December 07, 2019

Above and Beyond! My wife and I are both Toyota people and have been for a very long time. Juan Vargas is largely responsible for that! He is not only a huge asset to More

by Wes2003Tacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Dec 09, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know throughout the years, our exceptional service has helped keep you as a loyal customer. Please reach out if you need anything else in the future!

December 06, 2019

Good Service I just went for my first complimentary oil change. Took a tad longer then I expected since I was the first appointment. Still, no complaints, everythi More

by AMATZ50303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Dec 09, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review. We're happy to know everything went smoothly during your first oil change. Please reach out if you need anything else in the future!

December 06, 2019

Respectful and considerate I brought my car in for a simple service. Or so I thought. A nail was found in one of my tires and I needed 4 new tires since the tread was worn. I wa More

by Rosalind Spielman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Arichabala
Dec 09, 2019 -

Empire Toyota of Huntington responded

Rosalind, we appreciate you taking the time to share feedback. We're happy to know we were able to help you every step of the way with the replacement to your 4 tires. Should you need anything else, please reach out!

December 05, 2019

Very easy to deal with, and fast service. I must say, out of all my Toyota experiences, my last visit was by far the easiest I've had yet. I needed to get a key replaced and was told it would More

by CATHY.FAVARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Geekie
Dec 09, 2019 -

Empire Toyota of Huntington responded

We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know our standards for prompt and thorough service were reflected during your key replacement. Should you need anything else, please reach out!

December 05, 2019

Best Dealership and Service Center The entire office staff and the mechanics are the best that we have ever had the pleasure of dealing with. The work is always perfect and the staff More

by IRABARB1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Bonilla
Dec 09, 2019 -

Empire Toyota of Huntington responded

We appreciate your feedback and continued trust in us to always provide the best service. Should you need anything else, please don't hesitate to reach out!

December 05, 2019

Efficient Friendly efficient service! Sunny was very helpful! Comfortable seating bagels tea and tv! Think you’re asking for too long of a review! Thank you! More

by JMCAULEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 09, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review. We strive to provide comfortable accommodations and outstanding service, and we're pleased to know both were reflected during your visit. Please reach out if you need anything else in the future!

December 05, 2019

Great Service Got there and Gus greeted us and the car was taken right in. The car was finished quickly and done right. The price was very fair. More

by beltser2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus (service advisor)-I only dealt with Gus and at the end I dealt with the cashier. I don't know her name,but she was great.
Dec 09, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review. We strive to provide prompt and professional service, and we're pleased to know this was reflected in your experience. If you need anything else in the future, please reach out!

December 05, 2019

Good Job Rodrigo was pleasant and knowledgeable. He was able to answer all my questions. I own 2 toyotas and hope the great service continues. Well done! More

by KGALLAGHER1717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo
Dec 09, 2019 -

Empire Toyota of Huntington responded

We appreciate your kind words. We're happy to know we were able to provide knowledgeable service and ensure all your questions were answered. If you need anything else in the future, please reach out!

December 05, 2019

Very satisfactory Brought 2013 Camry Hybrid in for periodic checkup. Two items that needed attention would probably not have been identified at a regular repair shop More

by ALEKSANDGR8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas, Kristin Digesaro
Dec 09, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review. We're happy to know we were able to identify the 2 issues with your 2013 Camry during your last visit. Please reach out if you need anything else in the future!

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