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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,200 Reviews

2,200 Reviews of Empire Toyota of Huntington - Service Center

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October 11, 2019

Huntington Toyota not the best service Small problems most of the times I’ve been to this dealer over many years They scuffed up my drivers door on one visit left screws sitting in the b More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert geekie , Juan Vargas
Oct 28, 2019 -

Empire Toyota of Huntington responded

Thank you for the honest feedback. We are sorry to read of any frustrations caused in our service department. We are happy to read the matter was resolved during your visit, but if you would like to speak about your experience further, please reach out to us at kdrago@eagny.com; lsantos@eagny.com.

October 10, 2019

Huntington Toyota Easy to see right off of Jericho Turnpike servicing Huntington and the adjoining areas of Suffolk County. Plenty of parking and a wheelchair accessi More

by SBNERIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas, Kristin Digesaro
Oct 15, 2019 -

Empire Toyota of Huntington responded

Thank you for the great review! We are so happy to read that you enjoy working with our team, and we look forward to helping out the next time you are in need.

October 09, 2019

Usually happy, not so much this time. I had a 10,0000 mile service since I've always been impressed with your service. The service rep pointed out my brakes needed service. I was plannin More

by GSUNDERMIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Oct 25, 2019 -

Empire Toyota of Huntington responded

We appreciate you taking the time to share feedback. We never want anyone to feel disappointed with our communication, and we apologize for any discomfort you might've felt based on our service suggestions. Please reach out to kdrago@eagny.com at your earliest convenience to discuss this further.

October 08, 2019

Rodrigo was awesome to deal with. Always had time to answer question. Extremely friendly. I will definitely get service done there again because of the service I got. Thanks Rodrigo!! More

by srs295
Recommend Dealer
Yes
Employees Worked With
Rodrigo, Service Department
Oct 10, 2019 -

Empire Toyota of Huntington responded

Thank you for the feedback. We are delighted to know that you plan to return! Customer service is our #1 priority. If you need anything else in the meantime, please don't hesitate to give us a call.

October 08, 2019

recall service Rodrigo Arichabala is nice, kind and friendly. He did a good job. He is a advisor you would rely on.I have just waited for 50 minutes and everything h More

by allanliubo2014
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 10, 2019 -

Empire Toyota of Huntington responded

Allan, thank you for taking the time to share feedback. We will be sure to share your compliments with Rodrigo. Thank you for your business and we invite you to give us a call with any questions moving forward.

October 08, 2019

Excellent Everyone at this service center is professional, friendly, and courteous. They thoroughly explain everything they are doing with the car, and they ans More

by Matsca9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Bonilla
Oct 10, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review. We're happy to know that your experience exceeded expectations. Please never hesitate to reach out with anything else you might need.

October 07, 2019

Great Service Respectful and honest. Each time I have my vehicle serviced at Huntington Toyota the staff is helpful and make my experience great. I highly recommend More

by jlbuda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
October 07, 2019

The service was excellent and the staff was very professional. They got me in and out as quickly as possible. Thanks for your kindness. A+ More

by Leakyleak
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 10, 2019 -

Empire Toyota of Huntington responded

Thank you for the great review! We're glad you feel this way about your experience with us. We are always here to help with anything you may need.

Oct 10, 2019 -

Empire Toyota of Huntington responded

We value your feedback and are happy to know that you had such a great experience. Thank you for your business and recommendation. We look forward to working with you again!

October 06, 2019

Great dealership. Love that the call you to schedule an appointment. Always bagels and coffee. Comfortable waiting area. William is great and makes sure things run like a well oiled machine! More

by KateKC
Recommend Dealer
Yes
Employees Worked With
Bonilla, William, Service Department
Oct 08, 2019 -

Empire Toyota of Huntington responded

Thank you for the positive feedback, Kate. If you need anything else in the future, please reach out.

October 06, 2019

Juan is excellent As usual, Juan is the best!!! Juan takes great care of his customers and answers all questions He has lots of patience and takes his time with you. More

by Coolstan69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Oct 08, 2019 -

Empire Toyota of Huntington responded

Thank you for the great review and your kind words. Please reach out if you need anything else in the future.

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