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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,200 Reviews

2,200 Reviews of Empire Toyota of Huntington - Service Center

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January 30, 2019

Reasonable I usually drive in unannounced for my basic service visits and have always been attended to promptly. When mechanical issues have been discovered the More

by CRAIG B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus, Romeo
Feb 01, 2019 -

Empire Toyota of Huntington responded

Craig, thank you for the kind words on your experience with us! We hope to work with you on future servicing needs.

January 30, 2019

Wonderful Always wonderful service. Gus was patient and polite, and did his best to get me in and out quickly. I would highly recommend this service center More

by als
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus, Service Department
Feb 01, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star feedback!

January 30, 2019

Service We arrived on time, and were immediately taken in. Kelly had met all of our concerns, and we had a very good, and comfortable experience. More

by BBROSE325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2019 -

Empire Toyota of Huntington responded

Thanks for the feedback on Kelly and the rest of our Service team!

January 29, 2019

Service Great service!!! It was quick and easy. Very kind and informative. I highly reccommend Juan! He help me and made the entire process a breeze! More

by MARIAELENACOREAS1101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Jan 30, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review and recommendation, Maria. We're pleased to know our standards for prompt and professional service were reflected in your experience. Please reach out if you need anything else!

January 29, 2019

Serivce Twice I've serviced at this dealer multiple times. I've mostly dealt with Juan and Kelly. Both are polite, easy to deal with and flexible. Customer Service More

by sylvie.lourdes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas
Feb 01, 2019 -

Empire Toyota of Huntington responded

Thank you for the kind words!

January 29, 2019

Repair - Prius 2008 There were several issues that developed that need immediate attention. My case was handled by Gustavo Vasconcell promptly, courteously, and thoroughl More

by LMIRITELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Vasconcell
Feb 01, 2019 -

Empire Toyota of Huntington responded

Thank you for the kind words on your experience with Gustavo in our service department!

January 28, 2019

Routine service Dealer was very friendly and on time. All services were performed without any issues. Dealers building is clean and offer coffee during the waiting pe More

by Brey1056
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 30, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review. We're happy to know you were satisfied with the quality of service and accommodations during your wait. Should you need anything else, please reach out!

January 28, 2019

Excellent. My service guy was great! The gentleman I worked with was very nice and very honest. Will definitely be coming back to get my car serviced with you guys again. More

by bryanq23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department, Juan Vargas
Jan 30, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review, Bryan. We appreciate you taking the time to share feedback, and we're pleased to know this was reflected in your experience. We look forward to helping you again in the future, and we invite you to reach out should you need anything else!

January 28, 2019

5 stars! Always excellent customer service! Juan goes above and beyond! Waiting room is spacious and comfortable. Terrific communication throughout the enti More

by JACKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Jan 30, 2019 -

Empire Toyota of Huntington responded

Jackie, thank you for the 5-star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know our standard for exceptional service was reflected in your experience. Please reach out if you need anything else!

January 28, 2019

Excellent Everything went very smoothly. I was a nervous Nellie for no reason. The whole staff that I encounter was very knowledge and professional. Thank you a More

by SWEETBABYJEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romeo Mejia and Rodrigo Arichabala
Jan 30, 2019 -

Empire Toyota of Huntington responded

Thank you for the 5-star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind comments. We're happy to know our standards for professional and knowledgeable service was reflected in your experience. Should you need anything else, please reach out!

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