Empire Toyota of Huntington - Service Center

Recent service Yesterday, I ah my car in for service which I have been doing since purchase and I can honestly say it was my worse visit. 1- The service advisor was Yesterday, I ah my car in for service which I have been doing since purchase and I can honestly say it was my worse visit. 1- The service advisor was confused because I wanted the same synthetic service I have had all along, 2- I requested a free washing and after I got the car after waiting 1 1/2 hours, the car was never washed 3- This was subsequently done and I had to wait another 40 minutes for my car 4- The service center always had bagels and cookies for customers waiting and stopped this In summary, there is no compelling reason for me to continue having my car serviced at this location and sadly, I will be looking into other options More

State inspection The giant facility is state of art and well stocked. They are organized and get you situated quickly. The waiting area is nice and there is coffee for The giant facility is state of art and well stocked. They are organized and get you situated quickly. The waiting area is nice and there is coffee for the wait. A few snacks would have been a nice touch though. More

Awesome Very Helpful, explained every thing that was going to be done, Robert was very friendly , polite and i was very pleased.. Couuld not have asked for an Very Helpful, explained every thing that was going to be done, Robert was very friendly , polite and i was very pleased.. Couuld not have asked for anything more. More

Quick and painless Was greeted the minute I pulled up to the service center. Nice and clean waiting room .was out in about 30 minutes . Curtis was very informative and o Was greeted the minute I pulled up to the service center. Nice and clean waiting room .was out in about 30 minutes . Curtis was very informative and offered me a free car wash. More

Excellent service! This service center is extremely friendly and professional. They explain everything to you and tell you approximately how long your wait time will be. This service center is extremely friendly and professional. They explain everything to you and tell you approximately how long your wait time will be. The waiting area is very clean and comfortable with free WIFI. More

Helpful and on time We were taken very quickly. The service manager was very friendly and helpful. The car was ready when they said it would be and again no wait. We were taken very quickly. The service manager was very friendly and helpful. The car was ready when they said it would be and again no wait. More

Easy appointment schedule Went on the website Sunday evening and got an appointment for Monday morning7:30am. The 80,000 service was done as well as an inspection, the prius ac Went on the website Sunday evening and got an appointment for Monday morning7:30am. The 80,000 service was done as well as an inspection, the prius accessory battery was showing weakness and that was replaced too. Was out by 10am with free coffee and bagels a free carwash to boot. More

Amazing service It was a pleasure dealing with Wayne. The team there is very organized knowledgeable. The quality was excellent. The fixed my car due to something ano It was a pleasure dealing with Wayne. The team there is very organized knowledgeable. The quality was excellent. The fixed my car due to something another service company caused and did not charge me. Quick thorough... I'm never going anywhere else. More

Caring Staff Have been going here for last 8yrs. Fast efficient service . Service advisors willing to go all the way to give discounts etc . Excellent overall goo Have been going here for last 8yrs. Fast efficient service . Service advisors willing to go all the way to give discounts etc . Excellent overall good More

Good quality service I have edited this post because after accidentally breaking my windshield, they went to great lengths to get it fixed ASAP. They were also very frien I have edited this post because after accidentally breaking my windshield, they went to great lengths to get it fixed ASAP. They were also very friendly. More