Empire Toyota of Huntington - Service Center

good experience quick start to service .... rapid work to complete inspection..good job. good directions to improved service building. waiting area large and comfort quick start to service .... rapid work to complete inspection..good job. good directions to improved service building. waiting area large and comfortable..very pleasant staff. More

10,000 mile service Michelle was my service rep. Very efficient, courteous, and knowledgeable. Was in and out in 1 hr. New waiting area was very comfortable and spacio Michelle was my service rep. Very efficient, courteous, and knowledgeable. Was in and out in 1 hr. New waiting area was very comfortable and spacious. More

March 23rd appointment 10:30 appointment. No service review until 11:05. Service rep s attitude was "it happens". After paperwork was told it would take 90 minutes to change 10:30 appointment. No service review until 11:05. Service rep s attitude was "it happens". After paperwork was told it would take 90 minutes to change oil and rotate tires. Asked for my car and left. Called to speak with general manager. Was told he was busy, he would call back. No call.. More

50,000 Service on 2016 Toyota Corolla Wanted to comment on this service center which has now relocated to Oakwood Road in Huntington, NY. Happy to see that Mr. Garguilo has moved with the Wanted to comment on this service center which has now relocated to Oakwood Road in Huntington, NY. Happy to see that Mr. Garguilo has moved with them as he is an excellent service manager and the reason I am returning to them. Michelle was my service advisor who is quick, efficient and knowledgeable. What a gal! It was a short visit and took care of my car with excellent and timely service. Thank you. More

Cold and pushy and deceiving The new location was cold and drafty There as an excessive (30 minutes) time between when I as told my car was done and when I could actually leave The new location was cold and drafty There as an excessive (30 minutes) time between when I as told my car was done and when I could actually leave Also pushed expensive tires and only told me full cost when i pried info out of salesman More

Short Notice I made a same day appointment to have my 2016 Corolla inspected. Unfortunately I forgot I had to be home within an hour. When I explained my error t I made a same day appointment to have my 2016 Corolla inspected. Unfortunately I forgot I had to be home within an hour. When I explained my error to the manager he was very understanding and expedited my service. My car was inspected within 30 minutes and I was able to make my other appointment. I appreciated his help especially since it was my error. More

New Digs The place was still a work in progress, but the people working on the autos were very experienced and friendly. Your new location is easier to get to The place was still a work in progress, but the people working on the autos were very experienced and friendly. Your new location is easier to get to and much larger. Goof luck More

Great experience From the moment I parked my car till the end, this service center and Michelle especially goes out of their way to keep you informed of all that is go From the moment I parked my car till the end, this service center and Michelle especially goes out of their way to keep you informed of all that is going on. Plus the bagels, cookies, and candy help. I received a free car wash coupon for a nearby place and that was appreciated. More

Michelle did a great job. Handled everything professionally Made the appointment that day for yearly inspection. 2007 Camray needed additional servicing. Michelle was very lovely and pleasant and explained Made the appointment that day for yearly inspection. 2007 Camray needed additional servicing. Michelle was very lovely and pleasant and explained everything very well and made sure I was comfortable in the waiting room. Could have used more magazines to make the time pass.There usually are more. A nice touch would have been a car wash particularly since I had almost $1000 of servicing. Michelle does a great job, she is a keeper! More

Courteous, highly satisfactory experience Michelle was very professional and courteous. Her communication was clear and helpful. All in all, an excellent experience. She facilitated the prompt Michelle was very professional and courteous. Her communication was clear and helpful. All in all, an excellent experience. She facilitated the prompt service and return of my car More