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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,199 Reviews

2,199 Reviews of Empire Toyota of Huntington - Service Center

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July 15, 2023

My experience was excellent. My car was evaluated promptly and an estimate was given of the service required. The vehicle now rides beautifully. More

by Mfried$66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Dilauro
Jul 17, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your excellent review! We are pleased that John could get you and your automotive needs swiftly taken care of. It is our pleasure to serve you. Please do not hesitate to let us know if there is anything more that our team may help you with!

July 15, 2023

Amazing experience at Empire Toyota with Blake. He was attentive, fast and trustworthy. Couldn’t have been a smoother process! More

by SWIFTAMIE03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Heller
Jul 17, 2023 -

Empire Toyota of Huntington responded

Thank you for sharing this 5-star review! We are pleased that Blake could be of assistance to you and make your experience smooth and efficient. It is a pleasure to hear of your satisfaction. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he or the team may help you with!

July 12, 2023

Price fix menu for services is dumb. Charged me 7 hours of labor when I was only there for 3 hours. Extremely expensive price fix menu which isnt honest. Use a local shop not this place. More

by JiggsxBiggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Bonilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Empire Toyota of Huntington responded

Hello, Thank you for your feedback. We are sorry to hear of your concerns with the labor costs. We would be happy to discuss this with you. Please contact Romeo Mejia at (631) 759-9176 or at romeom@eagny.com. Thank you!

July 11, 2023

all the staff was friendly and professional. i appreciate being able to schedule service online. More

by kf
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Empire Toyota of Huntington responded

Thank you for your excellent review! It is always our goal to ensure our guests' experiences are as seamless as possible. We appreciate your business. Please do not hesitate to let us know how we may be of further assistance to you in the future!

July 09, 2023

Everyone at this dealership is always respectful, professional and very helpful. I would, and have recommended this service and sales department. I leased my last 4 vehicles from this dealership. More

by DEBCRANEWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sunny Dalavai
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mayreli Ventura
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Empire Toyota of Huntington responded

Debra, Thank you so much for your excellent review! We are pleased our team could consistently provide you with the quality service you so much deserve! We are honored to have your continued business, and we hope to serve you and your automotive needs for many years to come! We wish you the safest of travels until we meet again!

July 04, 2023

The dealership provided great service. It was efficient and fast. The waiting area is a nice size and comfortable. Their employees are professions, helpful, and provided a good experien More

by Mdivjak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoelis Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your wonderful review. We are honored by your kind words and satisfaction, and we are thrilled we could provide you with the quality service you so much deserve. Providing smooth and efficient dealer experiences is always our goal, and we will be sure to provide you with nothing less in the future! Thank you!

July 02, 2023

Marcello was really helpful and she explained everything with great detail. Overall I had very good experience with Empire Toyota service. More

by kashif_ejaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Empire Toyota of Huntington responded

Thank you for sharing this positive review! We are pleased to hear that Marcello was so helpful and informative throughout your visit. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!

July 02, 2023

Sunny Dalavai is a pleasure to work with. Very helpful. My car is always repaired correctly. More

by jae125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Empire Toyota of Huntington responded

Thank you for leaving Sunny this 5-star review! We are pleased to hear he consistently takes great care of you and your automotive needs! Your safety and satisfaction are of the utmost importance to us, and we will certainly provide you with nothing less than the same quality service in your visits to come!

July 01, 2023

Done in an hour as stated. Filters not ready for replacement and William was honest. More

by ALICEBRUNO27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Empire Toyota of Huntington responded

Alice, Thank you for leaving us this 5-star review! We are pleased that William could get you and your automotive needs efficiently taken care of. Providing quality and reliable service is so important to us, and we will certainly offer you nothing less in the future! Thank you, and safe travels!

June 30, 2023

May Ventura was excellent. She realized my 9 warning lights on brand new 2023 Rav4 needed immediately attention and secured a loaner car for me. Although I am not happy with More

by Awilkinson0
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Empire Toyota of Huntington responded

Thank you for your 5-star rating! We are glad that Mayreli could provide you with top-notch service. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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