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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,207 Reviews

2,207 Reviews of Empire Toyota of Huntington - Service Center

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May 26, 2021

Very professional but personal . Nice vibe in this dealership. Minimal wait time and very polite and cordial. I would recommend this dealership to many friends. More

by LAURELR11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
May 28, 2021 -

Empire Toyota of Huntington responded

Thanks for the recommendation, Laurel! We're happy to hear that you had a great experience with us, and that it was an efficient process from start to finish. We appreciate your business and hope to work with you again in the future.

May 26, 2021

The team at Empire Toyota was exceptionally well prepared to service my Corolla. All of the managers in sales and service made my visit a good one. More

by JGILLON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
May 28, 2021 -

Empire Toyota of Huntington responded

Thanks Jgillon! We're glad your Corolla was well taken care of, and that you had an overall excellent experience with us. We appreciate your business and hope to work with you again in the future.

May 23, 2021

Ive been using their service for years now! They have been always friendly and accommodating. They explain everything to me and give me a choice of either way to help my car. Sometimes they would drive More

by xandor4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
May 24, 2021 -

Empire Toyota of Huntington responded

Thank you for the great feedback! We're happy to hear that you continue to have excellent experiences with us, and that you always feel well accommodated and informed each time you come in. We appreciate your business and look forward to working with you again in the future.

May 19, 2021

Excellent customer service! William and Carlos were kind, helpful and friendly. William explained everything in a clear way that was easy to understand and Carlos drove me back and forth to work as my car wa More

by Coll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William and Carlos
May 20, 2021 -

Empire Toyota of Huntington responded

Hi Coll, We're pleased to hear that William and Carlos treated you well, and made your service visit a great one! Thank you for sharing your positive review, and we hope you'll visit us again!

May 13, 2021

Great service, fast and professional. William Bonilla was very helpful and went out of his way to make sure i was completely satisfied and that my car was ready to go. More

by JDASRATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Bonilla
May 13, 2021 -

Empire Toyota of Huntington responded

Thank you JDasrath! We're happy to hear that William was so helpful and accommodating, and made sure all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future.

May 13, 2021

Timely work and just did what was needed. Very friendly. The dealership is comfortable and service is highly efficient. The service reps keep in contact and are very helpfu. More

by thomas.inzana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David and Romeo
May 13, 2021 -

Empire Toyota of Huntington responded

Thanks Thomas! We're glad that you had a great experience with our staff, and that you were comfortable and well accommodated throughout the process. We appreciate your business and hope to work with you again in the future.

May 09, 2021

I've been having my car serviced at Huntington (Empire) Toyota for at least 10 years. The mechanics are great. I've never had a problem with their work. They always diagnose the problem when there is o More

by ANN0216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Arichabala
May 11, 2021 -

Empire Toyota of Huntington responded

It's great to hear from you, Ann! We're glad that you continue to have excellent service experiences with us, and that all of your needs and expectations are met each time. It's also great to know that Rodrigo was so helpful and attentive, and made your latest visit as hassle-free as possible. We appreciate your business and look forward to working with you again in the future!

May 08, 2021

It would be much appreciated if this would Just let me submit my 5 stars without having to write a twenty five word review. Thanks. More

by msanfelici
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
May 11, 2021 -

Empire Toyota of Huntington responded

We appreciate you taking the time to rate your experience!

May 08, 2021

I brought my 2010 Tacoma in for a problem and in the process of repairing it the ABS sensor was damaged. The truck had to come back several times before it was fixed and each time I was given a loaner. More

by DRGOLDIN90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Vargas
May 11, 2021 -

Empire Toyota of Huntington responded

Hello, I am sorry to hear about the issues you have experienced since bringing your Tacoma in, and apologize for any frustration that has resulted in the process. We strive to ensure that our guests are well accommodated and I am sorry this has not been the case for you. If you would like to further discuss your experience, please contact Romeo Mejia at 631-759-9176 or romeom@eagny.com and he will be glad to address your concerns directly.

May 07, 2021

Una experiencia muy buena y cordial en un tiempo razonable y con trato muy Cortez y amistoso. Me sorprendió el que me llamaran antes de la hora prevista. More

by JORELLANA2K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Torres
May 11, 2021 -

Empire Toyota of Huntington responded

Gracias Jorellana!

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