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Empire Volvo Cars Smithtown

St. James, NY

5.0
257 Reviews

633 Middle Country Road

St. James, NY

11780

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257 Reviews of Empire Volvo Cars Smithtown

September 07, 2025

Easy to set up appointment- quick attention once I arrived and turnaround time . People were great More

by kenneth.johnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 10, 2025 -

Empire Volvo Cars Smithtown responded

Kenneth, Thank you for your review and feedback. We are pleased to hear that your vehicle experience was prompt and convenient. Please let us know if there is anything else we can do to assist you, we would love to help.

August 27, 2025

Empire Volvo provides outstanding service! The staff is extremely fair, reasonable and honest - I highly recommend! Lana is extremely honest and helpful - she is an outstanding sales represent More

by Ida l
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick & Danny, Lana Vladi, Kristin Hendrick
Aug 28, 2025 -

Empire Volvo Cars Smithtown responded

Ida, Thank you so much for the kind words. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. Lana, Nick, and Danny will be pleased to know that you thought highly enough of their performance to mention them in your stellar review! If there is anything else- Empire Volvo Cars can do for you please be sure to let us know!

August 20, 2025

Great service, amazing sales. Clean dealership and guess what, they have all sort of coffees and snacks to make your waiting time more pleasant! Big shout out to Kristin, General More

by lananodrama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, F&I manager, Lisa receptionist, Wayne Johnson, John Passantino, Keith Hogan, Lana Vladi, Maureen Seibel, Dylan Bolanos, Kristin Hendrick
Aug 20, 2025 -

Empire Volvo Cars Smithtown responded

Lana, We would like to thank you for letting us know how we are doing. Here at- Empire Volvo Cars, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Kristen was able to assist you in finding a vehicle that was right for you.

August 19, 2025

When i first entered Volvo of Smithtown, We were met by polite, courteous, and professional staff. More

by allenlg1995
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prince Abraham
Aug 20, 2025 -

Empire Volvo Cars Smithtown responded

Allen, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

August 19, 2025

I went in for service with a one year old xc40 with 10k miles. Maintenance, inspection, software update recall and a drivers side mirror memory problem. Friendly, helpful and professional. Had car back in More

by rescue4oldie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nash
Aug 20, 2025 -

Empire Volvo Cars Smithtown responded

Hello, We are delighted to hear that we were able to help make your XC-40 inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help!

August 19, 2025

Dan Lohse was our salesman. We would highly recommend him to our friends and family and anyone considering buying a car! He was very helpful and made the process very easy. It w More

by Andriotislaureen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Lohse
Aug 20, 2025 -

Empire Volvo Cars Smithtown responded

Laureen, Thank you so much for the kind words. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. Dan will be pleased to know that you thought highly enough of his performance to mention him in your stellar review! Congratulations on your new Volvo and if there is anything else-Empire Volvo Cars can do for you please be sure to let us know!

August 02, 2025

I had an unbelievable experience with an outstanding sales associate, Lana. I typically do not stay with the same make of car for more than two years. However, my experience at Empire, along with Lana a More

by Mr. XRP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nash from Service , Lana Vladi, Kristin Hendrick
Aug 15, 2025 -

Empire Volvo Cars Smithtown responded

Your kind review motivates our team to keep providing 5 star service to our guests. It is one of our goals to establish loyalty with our guests so they feel comfortable choosing us as their dealership. Please contact us if we can assist you in any way, we will warmly welcome you any time you choose us Volvo dealership!

July 24, 2025

great service - really easy & got the job done very fast! car works now so that is a parteeeeeeeee More

by andrew lieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Hogan
Jul 30, 2025 -

Empire Volvo Cars Smithtown responded

Andrew, Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently.

July 23, 2025

Brought the SUV for recall and the service staff performed a check up to find a nail my tire of which they honestly said the tire does not need replacement but would need repair. Thank you Volvo sta More

by lakesidepup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Nuccio
Jul 23, 2025 -

Empire Volvo Cars Smithtown responded

Hello, Thank you for your time and feedback. We are delighted to hear that Raymond was able to help make your SUV repair quick and hassle-free. Empire Volvo Cars strives to offer our customers exceptional service both before and after the sale.

July 13, 2025

Very nice and attentive. Answered all my questions that I had. Didn't feel pressured More

by Bonnlpin75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Brass
Jul 15, 2025 -

Empire Volvo Cars Smithtown responded

Hello, Thank you for your time and feedback. We are pleased to hear that your vehicle services was pleasant from the start to end. We look forward to seeing you again in the future.

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