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Empire Volvo Cars Smithtown

St. James, NY

4.9
180 Reviews
Call Dealership (631) 250-1040
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633 Middle Country Road

St. James, NY

11780

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180 Reviews of Empire Volvo Cars Smithtown

March 05, 2024

Was taken care of right away. Everyone was very attentive and went the extra mile. More

by waynerule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Report | Print
Mar 06, 2024 -

Empire Volvo Cars Smithtown responded

Thank you for your 5-star rating! We are delighted that our team provided you with the quality service that you so much deserve. Our guests' satisfaction is our utmost priority. Safe travels!

Helpful
March 01, 2024

Knowledgeable, courteous and informed staff. Excellent analysis and maintenance expertise. Trust them with my car. More

by Volvo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nash
Report | Print
Mar 06, 2024 -

Empire Volvo Cars Smithtown responded

Thank you for your 5-star rating! Providing thorough and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Helpful
March 01, 2024

Nash in the service department is very efficient and knowledgeable as well as pleasant and accommodating. More

by E. Bulls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nash -Service, Lisa - Reception , Lana Vladi, Kristin Hendrick
Report | Print
Mar 06, 2024 -

Empire Volvo Cars Smithtown responded

Thank you for sharing your positive experience with us! We are happy to hear that Nash took great care of you. It is our pleasure to serve you, and we hope to see you again the next time you are in need of automotive service!

Helpful
February 28, 2024

Lana Vladi is Exceptional and professional and such a lovely woman. I was so pleased with my experience. What a warm and welcoming atmosphere. I loved everything about Volvo of smithtown ny. Thank More

by Lavcarrera72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lana Vladi, Maureen Seibel, Dylan Bolanos
Report | Print
Feb 29, 2024 -

Empire Volvo Cars Smithtown responded

Linda, thank you for sharing the positive experience you had with Lana! She will be honored to hear of your very kind words and to know that you deeply valued her assistance. Your satisfaction means so much to us. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Helpful
February 22, 2024

Patient and kind service from Empire Volvo Ray in the service department is very knowledgeable More

by chubblesnemma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Nuccio
Report | Print
Feb 29, 2024 -

Empire Volvo Cars Smithtown responded

Thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that Ray provided you with nothing less. We hope to see you again the next time you are in need of automotive service. Safe travels!

Helpful
February 22, 2024

Excellent service and ease of transaction. Daniel was wonderful and Nick seamlessly finished the paperwork. Both know the meaning of quality customer service. Overall, the service was outs More

by LCW1106
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Lohse and Nick
Report | Print
Feb 29, 2024 -

Empire Volvo Cars Smithtown responded

Thank you so much for your wonderful review! We are honored to have been of assistance to you with your special purchase, and we are so glad that Daniel and Nick provided you with quality and efficient service. It is an honor to have earned your confidence and loyalty. We warmly congratulate you on your first Volvo and we wish you the safest of travels until we meet again!

Helpful
February 21, 2024

Great service and updates. Ray was wonderful. He was attentive and gave me options. Will definitely go back, More

by sr7200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Report | Print
Feb 21, 2024 -

Empire Volvo Cars Smithtown responded

Thank you for your kind review! We are glad that Ray was both kind and helpful throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Helpful
February 15, 2024

Dealership was excellent . All the employees were polite, friendly and helpful. Michael Cavaliere had significant know about the models I was interested in. More

by Marybrowne
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Cavaliere
Report | Print
Feb 16, 2024 -

Empire Volvo Cars Smithtown responded

Thank you for sharing your positive experience with us! We are so glad that Michael and the team were both kind and helpful. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Helpful
February 12, 2024

Dan is highly professional, knows his product, answered all questions just a great salesman. Highly recommended him . He is patient , explains the process in detail. More

by Regina Giunta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Feb 14, 2024 -

Empire Volvo Cars Smithtown responded

Thank you so much for your positive review, Regina! We are happy to hear that Dan could provide you with a top-notch experience! Wishing you the safest of travels- on behalf of the entire team!

Helpful
February 07, 2024

They communicated clearly the issues with the vehicle that needed to be addressed and delivered the car back in great condition. More

by Gregory Gaare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pulistar
Report | Print
Feb 14, 2024 -

Empire Volvo Cars Smithtown responded

Hi Gregory, We are honored to have your confidence, and will be sure to provide you with nothing less than the same quality and efficient service in your visits to come. Thank you for taking the time to leave us this excellent review, and we hope to continue serving you and your automotive needs for many years to come!

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