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Empire Volvo Cars Smithtown

St. James, NY

4.9
184 Reviews

633 Middle Country Road

St. James, NY

11780

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184 Reviews of Empire Volvo Cars Smithtown

January 19, 2024

Everyone in the service department was very pleasant and professional. Service Advisor, Nash H., assisted me. He explained everything entailed in this service. Nash H. is very knowledgeable and efficient. T More

by Bakstage716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nash H, Keith Hogan, Kristin Hendrick
Jan 19, 2024 -

Empire Volvo Cars Smithtown responded

Thank you for taking the time to leave us this wonderful review! Providing thorough and efficient service is so important to us, and we are glad that Nash's efforts met your satisfaction. It is our pleasure to serve you and your Volvo needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 06, 2024

Marco Barrera. ...Best service!! And communicating on how I should maintain my XC40. I appreciate his patience and he is one 1 the reason why I keep getting Volvo. More

by Doeshe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barrera
Jan 10, 2024 -

Empire Volvo Cars Smithtown responded

Thank you for leaving Marco this amazing review! Your safety and satisfaction are our utmost priorities, and we are glad that Marco took great care of you and your Volvo XC40. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 04, 2024

Dan Lohse was wonderful to work with. He has been at the dealership for years, previously in the service department, and has always been a pleasure to interact with. When I needed a new c More

by bcherches
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Lohse
Jan 05, 2024 -

Empire Volvo Cars Smithtown responded

Thank you for sharing your positive experience with us! We are so glad that Dan took great care of you! He will be honored to hear of your kind words and to know how confident you are in his efforts. We warmly congratulate you on your new vehicle- on behalf of the entire team!

January 03, 2024

Will Pulistar got me in and out sooner than expected. He's very efficient, knowledgeable and personable. More

by Cal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pulistar
Jan 05, 2024 -

Empire Volvo Cars Smithtown responded

Cal, thank you for your positive review! We are happy to hear that Will provided you with a quick and efficient experience. It is our pleasure to serve you and we hope that you continue to choose us for all of your future automotive needs!

December 26, 2023

I recently called the dealership as I had encountered a problem with using the navigation, but apparently only in certain areas. I spoke to Nash and he graciously got me a very quick appointment, even on t More

by howie207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NINO GAMBINO, NASH , WILL
Dec 28, 2023 -

Empire Volvo Cars Smithtown responded

Thank you so much for taking the time to leave Nash and Antonino this excellent review! We hope that you will continue to use our services, and recommend us to your family and friends.

December 22, 2023

Will Pulistar is very professional and patient even when I was frustrated and upset. He is very good with customers and deserves a commendation for holding it together. More

by dlebedinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pulistar
Dec 28, 2023 -

Empire Volvo Cars Smithtown responded

Thank you for leaving Will this excellent review! It is a delight to hear that his assistance could be of great value to you on your recent visit. Your satisfaction is of the utmost importance to us, and we hope to serve you again in the future.

December 15, 2023

Keith was an excellent car salesman. He was professional and transparent throughout all of our dealings. His knowledge of the car we bought was on point and helped to make Our decision More

by sueraff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Johnson, Keith Hogan, Lana Vladi, Maureen Seibel, Dylan Bolanos, Kristin Hendrick
Dec 15, 2023 -

Empire Volvo Cars Smithtown responded

Thank you for taking the time to leave us this 5-star rating! We greatly appreciate the opportunity to work with you, and we are thrilled that Keith took great care of you. We warmly congratulate you on your new vehicle- on behalf of the entire team!

December 15, 2023

Friendly, Efficient, Communicative, Great ease of service! Just among a few reasons why I give them an excellent rating every time I go. From Sales to Service to the Front desk reception my experienc More

by Karyn G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pulistar in service, Mike in sales, Lisa at the front desk, Nash in service and Dan now also in salesI give them all five stars!, Wayne Johnson
Dec 15, 2023 -

Empire Volvo Cars Smithtown responded

Karyn, Thank you for your wonderful review! It is an honor to have your confidence and loyalty, and we are thrilled that our team consistently provides you with the quality care that you deserve. It is our pleasure to serve you and your Volvo needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

December 13, 2023

I would to thank Kristen Hendrick and Lana Vladi for improving my car leasing experience. Focusing on educating me while setting realisitc expectations on pricing and inventory. All done within my bud More

by jaslan21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lana Vladi, Kristin Hendrick
Dec 14, 2023 -

Empire Volvo Cars Smithtown responded

Thank you for taking the time to share your fantastic experience with Kristin and Lana at our dealership. We're thrilled to hear about the positive impact they had on your car leasing experience. Your satisfaction is a testament to our team's efforts in delivering a great experience and fostering long-term relationships with our customers. Should you need any further assistance or have any queries in the future, please don't hesitate to reach out. We look forward to continuing to serve you and providing outstanding service at every opportunity.

November 28, 2023

Spomenko Pajovic! !!! The best salesperson I have had the pleasure to deal with. This was a hassle-free event. I have purchased many vehicles from multiple different de More

by Jeep Warngler (Title)
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick In Finance, Keith Hogan, Maureen Seibel, Dylan Bolanos, Kristin Hendrick
Nov 28, 2023 -

Empire Volvo Cars Smithtown responded

Thank you for your excellent review! We greatly appreciate the opportunity to work with you, and we are glad that Spomenko and the team took great care of you. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to let us know if there is ever anything more that we may help you with.

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