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Envision Ford of Duarte
Duarte, CA
425 Reviews
Here at Envision Ford of Duarte, it is our mission to be the automotive home of drivers in the Duarte, CA area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 425 reviews
Verified Customer
September 05, 2024
The ownership of this location did not honor the original sale agreement of providing the first service free of charge. Also, I this service center consistently tries to upsell and recommends services th sale agreement of providing the first service free of charge. Also, I this service center consistently tries to upsell and recommends services that are not in the standard maintenance schedule. More
by CSV
Employees Worked With
Edgar Rico
September 01, 2024
The wrong size wiper blades were installed and didn’t notice until we were out of town in a thunderstorm. Will be reaching out to get it fixed when we return. notice until we were out of town in a thunderstorm. Will be reaching out to get it fixed when we return. More
by ALISONJOY
Employees Worked With
Polo Hernandez
September 01, 2024
this is strictly for the service department. I have purchased many cars at Advantage Ford 🏁. I have always taken my cars to the Advantage service department. The service department has consiste I have purchased many cars at Advantage Ford 🏁. I have always taken my cars to the Advantage service department. The service department has consistently been excellent with me and my cars. I now strictly deal with polo as my service advisor. She knows me by my License plate, So when I pull in, he always has a big smile and a welcoming hello. Polo is sharp, thorough, precise, and much more in his prompt Response via telephone or text if not immediately within 10 minutes. I personally cannot say enough good things about polo Hernandez. I am hoping in their change to envision ford that they keep the employees that truly go the extra mile as polo does. More
by JUSTRMAIL
Employees Worked With
Polo Hernandez
September 01, 2024
Person they handed me off to didn't know anything about the car I wanted to test drive. I had a car in the shop and they failed to get an idea of what might be possible as a trade in. the car I wanted to test drive. I had a car in the shop and they failed to get an idea of what might be possible as a trade in. More
by BDTSAN
Employees Worked With
Anthony morales, Polo Hernandez
