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Envision Ford of Duarte
Duarte, CA
434 Reviews
Welcome to Envision Ford Lincoln of Duarte, where your automotive dreams come to life! Our friendly team is dedicated to helping you find the perfect vehicle, whether it's a sleek Ford or a luxurious Lincoln. But we don't stop there-our top-notch service department is here to keep your car running smoothly for years to come. With a commitment to exceptional service and a passion for all things automotive, we make your experience enjoyable and hassle-free. Join our family today, and let's drive into a brighter future together!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 434 reviews
August 18, 2024
Terrible service! This is first time I run intothis problem. At first, I have appointment with Macro at 8:20am and when I arrive on time, no one accepts me while a man This is first time I run intothis problem. At first, I have appointment with Macro at 8:20am and when I arrive on time, no one accepts me while a man after me without appointment come to Macro's cubic to have his service before me. Ten more minutes Tony start to service me. He gave the 7 maintenances in about $1,500, which is not what I know. They should inform us this detail at appointment. So I have to cancel three and remained four, oil change, engine air filter, cabin air filter and alignment. Tony told that it can be finished in noon. At noon, I did not receive Tony's call and I come to dealer again. He tall that it needed another hours to finish the alignment. So I had to wait another one more hoursal around. After I drives to home, I saw Tony call me that I took his copy with my signature and let me come back before 4pm. I check my custom copy and found my receipt without my signature. I messaged hime my copy photoes, and called home several times and no response. It is so funny and terrible experience on this dealer with new owner. More
by huiyang.luo
Verified CustomerEmployees Worked With
Tony Botello
August 18, 2024
Everyone was fantastic! Especially Mark Near. Thank you sir! Everytime I turn the key, I will think of you. Ed W. Especially Mark Near. Thank you sir! Everytime I turn the key, I will think of you. Ed W. More
by EDWISSING
Employees Worked With
Mark Near, Isla Oreallana, Yanni Bermudez
August 17, 2024
way overpriced, unwilling to negotiate a fair price. I feel scammed. tried to return vehiicle and was summarily dismissed and told I had no recourse. Overcharged by 14,000.$ Will never return. I feel scammed. tried to return vehiicle and was summarily dismissed and told I had no recourse. Overcharged by 14,000.$ Will never return. More
by FYRFYTR80
Employees Worked With
Rayan Hassanie
August 17, 2024
Polo took great care of me. Made me feel welcome when I dropped off my car and kept me informed every step of the way. It was a great experience Made me feel welcome when I dropped off my car and kept me informed every step of the way. It was a great experience More
by ROJANOMANO5
Employees Worked With
Polo Hernandez
