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Envision Ford of Duarte
Duarte, CA
422 Reviews
Here at Envision Ford of Duarte, it is our mission to be the automotive home of drivers in the Duarte, CA area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 422 reviews
August 01, 2024
Edgar was friendly and helpful. Called Envision Ford on Thursday morning for the next available appointment and got an appointment Monday morning. Overall a good experience. Called Envision Ford on Thursday morning for the next available appointment and got an appointment Monday morning. Overall a good experience. More
by hongcc
Verified CustomerEmployees Worked With
Edgar Rico
August 01, 2024
I found the location change for lincoln a bit more awkward,, but I can deal with it. service a little longer than usual, my appt. was for 11: am. Polo was very helpful. wash not as good as usual awkward,, but I can deal with it. service a little longer than usual, my appt. was for 11: am. Polo was very helpful. wash not as good as usual. More
by THANEBRUNTON
Employees Worked With
Polo Hernandez
August 01, 2024
When I purchased my car I was told there would be loaners available while the car is being serviced. At that time it was Advantage Ford. II understand that Envision Ford does not loaners and I accept that. M available while the car is being serviced. At that time it was Advantage Ford. II understand that Envision Ford does not loaners and I accept that. My complaint is I made and appointment for 10am and indicated I would wait because it was routine maintenance. I didn’t receive my car until almost 2pm. I find this unacceptable for routine service and a wheel alignment. More
by WILLIAMCLAY0
Employees Worked With
Andrea Gallardo, Edgar Rico
August 01, 2024
With the new ownership, unfortunately, the quality of service has gone down. Employees are great, however, the way the dealership is managed with the new ownership is causing the them to lose what used t service has gone down. Employees are great, however, the way the dealership is managed with the new ownership is causing the them to lose what used to be great customer service. More
by Monique
Employees Worked With
Joel Vivanco, Tony Botello
July 31, 2024
Marco is an experienced and knowledgeable service manager, and I have relief on he and Polo for many years now. This service department is the best manager, and I have relief on he and Polo for many years now. This service department is the best More
by PATRICKCHARLESONEIL
Employees Worked With
Polo Hernandez, Marco Barillas
