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Envision Ford of Duarte
Duarte, CA
422 Reviews
Here at Envision Ford of Duarte, it is our mission to be the automotive home of drivers in the Duarte, CA area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 422 reviews
July 11, 2024
This is my second time here and once again I was met with professionalism and a fixed vehicle. Polo lets me know what going on every step of the way. 10/10 would recommend this dealer. professionalism and a fixed vehicle. Polo lets me know what going on every step of the way. 10/10 would recommend this dealer. More
by caldera.silverio
Verified CustomerEmployees Worked With
Polo Hernandez
July 11, 2024
I pre arranged service knowing the recall would need parts ordered so they could order the parts ahead of time. Drop off was easy. Unfortunately I have to take off a star for poor communication. I parts ordered so they could order the parts ahead of time. Drop off was easy. Unfortunately I have to take off a star for poor communication. I was told the repairs would take 1 day at drop off and they had no loaner available. I called two days later for an update and got no call back. 6 days later I got a call that repairs were complete. Clearly the parts were not ordered ahead of time. All total I was without my car for 7 days for a 1 day repair and no explanation was given and no one ever called to give me progress. I also have to take off a second star for discovering a inch and a half scratch on the driver door that was not there prior to service. More
by four.watts
Employees Worked With
Edgar Rico
July 08, 2024
Had a great experiance working with the Team at Envision Ford in Duarte. I bought the Truck site unseen and completed all my paperwork ahead of time. I flew on down to pick up the truck and I was in and ou Ford in Duarte. I bought the Truck site unseen and completed all my paperwork ahead of time. I flew on down to pick up the truck and I was in and out with my very clean and polished truck in a half house. Jesus my sales rep was ver knowledble about how to set up the cars app and features. Octavio the sales manager really helped me score a great deal and worked with me on the financing when at first I didn't think I could pull it off. Josh the Finance manager gave me the different add on options but was ok when I didn't add them which I apprecated alot! I hppe to buy my next car from this same team of folks. More
by jacktuttlesolar
Employees Worked With
Octavio Santamaria, Josh Banda, Jesus Robles
