Back

Envision Ford of Duarte

Duarte, CA

4.0
422 Reviews

1031 N Central Ave

Duarte, CA

91010

Directions

By Type

Showing 422 reviews

May 18, 2024

My battery went dead the next day after I requested that the battery cables be disconnected then reconnected More

by ROBERTK25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
May 18, 2024

Marcos was best service advisor He provided excellent service with accurate updates on my vehicle More

by PHILCHUNG8926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
May 18, 2024

My service advisor was very knowledgeable regarding my specific vehicle and provided excellent customer service. More

by mcwarrenhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
May 17, 2024

My car went in Wednesday morning & I heard nothing from anyone until following week Tuesday when I called Five Times. Plus, I was without a Car with all that time & the Dealership did not provide Liane More

by mark.markarian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar Rico
May 17, 2024

Responsible and professional. Very friendly. Edgar is always responsive amd helpful for what I need. More

by bugra712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Rico
May 17, 2024

Just excellent service period, and the employees are amazing and courteous too, keep up the great work. More

by GORTON.KARIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Garcia
May 17, 2024

The service maintained its Superb ! !! Polo is Superb for all my needs I am a long!!! time customer Service is everything More

by PAMELA4SHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
May 17, 2024

Good appointment portal, prompt greeting at check in, good check in but FAILED !! In scheduling recall issues .. okay service time (1:30) mediocre customer lounge , okay coffee offerings FAILED in honori More

by Atahboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
May 17, 2024

Horrible service , took my ford in for troubleshooting arrived at 8:30 am did not hear from the service dept all day , I finally called at 2pm and was told the tech was out to lunch and would call back s More

by ALEXG91790
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco Barillas
May 16, 2024

We were happy to get an appointment to fix the recall problem last Friday right before a road trip! Getting 40 mpg with our Ford was much better than in our truck! More

by Nancy Carrswaim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
...
39
...