Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Envision Ford of Duarte
Duarte, CA
1,013 Reviews
Welcome to Envision Ford Lincoln of Duarte, where your automotive dreams come to life! Our friendly team is dedicated to helping you find the perfect vehicle, whether it's a sleek Ford or a luxurious Lincoln. But we don't stop there-our top-notch service department is here to keep your car running smoothly for years to come. With a commitment to exceptional service and a passion for all things automotive, we make your experience enjoyable and hassle-free. Join our family today, and let's drive into a brighter future together!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,013 reviews
August 30, 2024
I don't know what happened but at the end the human connection completely disappeared. Being handed off to Gabriel wasn't appropriate and he didn't seem to know how or what to show us. In the end he fu connection completely disappeared. Being handed off to Gabriel wasn't appropriate and he didn't seem to know how or what to show us. In the end he fumbled through a turnover and we were sent on or way. I don't know what I was expecting but something a bit more positive was due. Overall, I thought we were treated well and the people we met represented the company well. The biggest disappointment came when the car I came to see was not there as shown on the website but turned out to be in Oxnard. Because it wasn't there, I was unable to show it to my wife and we ended up with a nice car but not the one I wanted and thought I would leave with. More
by jwinhou
Verified CustomerEmployees Worked With
Anthony Morales was an excellent guide., Yanni Bermudez
August 27, 2024
The dealership communicated well and the service was done on time and within the time frame we agreed upon. My service rep Edgar Rico did a great job for me. Thanks on time and within the time frame we agreed upon. My service rep Edgar Rico did a great job for me. Thanks More
by Steve T.
Employees Worked With
Edgar Rico
August 24, 2024
I came in to fix a camera fault on my 2021 Mach e . This issue had been fixed about 9 months ago and was billed $ 1369 for it. Service advisor said it would need to be inspected to find cause of proble This issue had been fixed about 9 months ago and was billed $ 1369 for it. Service advisor said it would need to be inspected to find cause of problem and gave be an estimate for $250. Got a call back from him explaining that the module replaced earlier was replaced again at no charge. I found Envision Ford to be an honest, fair and professional organization. Thanks to Pollo Hernandez for his professionalism and promptness in communication. More
by Ivan Husein
Employees Worked With
Polo Hernandez
