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Envision Ford of Duarte
Duarte, CA
940 Reviews
Welcome to Envision Ford Lincoln of Duarte, where your automotive dreams come to life! Our friendly team is dedicated to helping you find the perfect vehicle, whether it's a sleek Ford or a luxurious Lincoln. But we don't stop there-our top-notch service department is here to keep your car running smoothly for years to come. With a commitment to exceptional service and a passion for all things automotive, we make your experience enjoyable and hassle-free. Join our family today, and let's drive into a brighter future together!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 940 reviews
Verified Customer
May 14, 2024
Everyone in the service department was incredibly helpful, friendly and funny. It was not about experience at all and thank you to the manager of the service department Stephen and Marco who is my se helpful, friendly and funny. It was not about experience at all and thank you to the manager of the service department Stephen and Marco who is my service provider. They're both excellent guys. More
by LISALOPEZ87
Employees Worked With
Steven Sao, Marco Barillas
May 14, 2024
Easy check in. Edgar was helpful and explained the process of the service call. He projected that my service would take three hours, but that he would keep me pos Edgar was helpful and explained the process of the service call. He projected that my service would take three hours, but that he would keep me posted and try to make that call a lot less than three hours. He seemed to care. More
by donina2569
Employees Worked With
Edgar Rico
May 14, 2024
Great. Service. Friendly. Helpful. Employees. Wow. Very. On. Time. Like they. Say. I'm. Surprise Service. Friendly. Helpful. Employees. Wow. Very. On. Time. Like they. Say. I'm. Surprise More
by LUISITOQUIRAN
Employees Worked With
Tony. Botelo. Was. The. Employee. Doing. All. My. Transaction. Pero. Nice. And. Polite. Gentleman Thanx , Viviana Ramirez, Polo Hernandez, Tony Botello
May 14, 2024
I switch from Puente Hills to Duarte dealership. Hands down to the best advisors, excellent customer service and care! My dealer advisor is Marco btw! Hands down to the best advisors, excellent customer service and care! My dealer advisor is Marco btw! More
by EMONTANEZ
Employees Worked With
Marco Barillas
May 13, 2024
Rocky Lakhani is a rare find in the new car sales world. He's honest, builds relationships, and his follow-up is consistent. Please note that his contributions are not only valued by your customers, but als He's honest, builds relationships, and his follow-up is consistent. Please note that his contributions are not only valued by your customers, but also nearly a lost art. Relationships are far more important than transactions! Unfortunately, I believe the attempt to low-ball my trade-in cost the dealer potential profit as I was able to get $2,600 more from CarMax at the low-end of KBB valuation. More
by BRYAN.VANDENBERG
Employees Worked With
Rocky Lakhani
May 12, 2024
Service was fine and I appreciated them fitting me in on a Saturday afternoon. My only complaint is that you people do not answer the phone. I literally kept trying to call and only got voicemail. once I di a Saturday afternoon. My only complaint is that you people do not answer the phone. I literally kept trying to call and only got voicemail. once I did reach someone, I needed to call back I kept trying the whole time I was driving there (about 20 minutes) and again no answer. That NEVER happened with Advantage Ford. More
by CGALANTE
Employees Worked With
I don't know who the people were
