Advantage Ford Lincoln - Service Center

Polo is exceptional. Excellent customer service, knowledgeable, and responsive. He is the only service advisor you need to ask for!! You won't regret it. Excellent customer service, knowledgeable, and responsive. He is the only service advisor you need to ask for!! You won't regret it. More

I really appreciate the service I received and the kindness and knowledge of Edgar Rico! kindness and knowledge of Edgar Rico! More

I had a great experience with the service department. Clear communication and they were accurate on the estimated time it would take to complete the service. Would recommend. Clear communication and they were accurate on the estimated time it would take to complete the service. Would recommend. More

very good customer service I called for next day service and was seen with no issues and was seen with no issues More

Once again Polo provided exceptional service. He is a great listener, is very knowledgeable and explains everything in an easily understandable way. His customer service is exceptional. Polo is t He is a great listener, is very knowledgeable and explains everything in an easily understandable way. His customer service is exceptional. Polo is the reason we continue to bring our cars to Envision Ford for repair. You are fortunate to have him and the whole repair staff. And, hats off to the representative in the Parts department who also helped us. And, please rethink that techo-beat mustic in the waiting room. Its pulsating repetitions do not add to the Envision experience. More

Edgar, was awesome. And took care of me. My only issue was the dealer did not have a loaner vehicle while my car was been repaired and I had no car for over two weeks an And took care of me. My only issue was the dealer did not have a loaner vehicle while my car was been repaired and I had no car for over two weeks and I had just purchased the car 4 weeks prior to taking car in. More

My wife noticed a vibration when coming to a stop. She called in and scheduled an appointment when it was convenient for us. We had the work done and everything went as planned. We have been very plea She called in and scheduled an appointment when it was convenient for us. We had the work done and everything went as planned. We have been very pleased with Envision. More

Excellent service from a friendly staff, and in a timely fashion for me the best dealership ever fashion for me the best dealership ever More

Excellent Service. From initial contact to final pickup of my vehicle, the service was friendly and professional. I've been coming to this dealership for 4 years and From initial contact to final pickup of my vehicle, the service was friendly and professional. I've been coming to this dealership for 4 years and they've provide great service throughout the years. More

Oil change. 8:20am drop off. Pick up 2:00pm bad service all around. I had to call to find out status. No messages were left. No apologies offered or reasons 8:20am drop off. Pick up 2:00pm bad service all around. I had to call to find out status. No messages were left. No apologies offered or reasons given. Got my car and he never said a word to me. Lady that did my bill was polite and knew I was upset so did her very best to get the car for me. Tony needs to learn. More