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Envision Ford of Oxnard - Service Center

Oxnard, CA

4.3
680 Reviews

680 Reviews of Envision Ford of Oxnard - Service Center

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July 12, 2025

Thank you for the service I received in my recent visit to Ford’s dealership. Thank you for the drinks and goodies you provide while we waited for our vehicles. It’s a very comfortable place to wait in. I More

by YESIALEOREO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department up
Jul 14, 2025 -

Envision Ford of Oxnard responded

Thank you for your kind words! We're so glad you had a comfortable and enjoyable experience during your recent visit. It's great to hear that you appreciated the drinks, snacks, and waiting area — we do our best to make every visit as pleasant as possible. We look forward to welcoming you back next time!

July 12, 2025

Recently had my truck serviced and Johnny L. was the service guy I dealt with and made it a very easy process, he was ready when I dropped it off and same when it was done. More

by JASONGRUBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny L
Jul 14, 2025 -

Envision Ford of Oxnard responded

Thank you for the great feedback! We're glad to hear Johnny L. made your service experience smooth and hassle-free. Being ready at drop-off and pick-up is something we aim for, and it's great to know Johnny delivered. We appreciate your business and look forward to helping you again in the future!

July 11, 2025

The best service department I have ever worked with in all my years is fleet More

by MBRUNNER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Belle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Delacruz
Jul 14, 2025 -

Envision Ford of Oxnard responded

Thank you for the fantastic compliment! We're honored to be recognized as the best service department you've worked with in all your years in the fleet business. Providing top-notch service is our mission, and your feedback motivates us to keep raising the bar. We look forward to continuing to support you and your fleet needs!

July 11, 2025

Great service excellent mechanical skills my car is running perfect👍👍👍 Competent mechanics excellent service text they took great care of me and my car is never run better More

by OCONNOCA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose cj
Jul 14, 2025 -

Envision Ford of Oxnard responded

Thank you for the wonderful feedback! We're thrilled to hear that our skilled mechanics took great care of you and your car is running better than ever. Providing excellent service and ensuring your vehicle’s performance is our top priority. We appreciate your trust and look forward to serving you again!

July 11, 2025

The service representative was super and was able to get my truck inside quickly even though I arrived without an appointment due to the unexpected failure of my battery More

by NOEMAIL22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Montano
Jul 14, 2025 -

Envision Ford of Oxnard responded

Thank you for sharing your experience! We're glad our service team could assist you promptly, especially given the unexpected battery issue and your walk-in visit. Providing quick and efficient service when you need it most is our priority. We appreciate your trust and look forward to helping you again!

July 10, 2025

Claudio was extremely helpful in making the process of buying out my lease easy .Most of the paperwork was done online and the parts that needed a wet signature were brought to me at work to sign . More

by KELLIEBELLLY46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudio
Jul 14, 2025 -

Envision Ford of Oxnard responded

Thank you for sharing your experience! We're glad Claudio made your lease buyout process easy and convenient, especially by handling most of the paperwork online and bringing the necessary documents right to your workplace. We appreciate your business and look forward to assisting you again!

July 10, 2025

This dealership really treated me well, took care of me and they even had good snacks to eat while I waited for my vehicle to get serviced. I really enjoyed that and I was able to do my work. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ayala
Jul 14, 2025 -

Envision Ford of Oxnard responded

Thank you for sharing your experience! We’re so glad to hear that you felt well taken care of and enjoyed our snack offerings while you waited. It’s great that you were able to get your work done comfortably during your visit. We look forward to serving you again soon!

July 10, 2025

They care about customers buecase they now what we need and they love what they do More

by 1688150513800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose castillo
Jul 14, 2025 -

Envision Ford of Oxnard responded

Thank you for your wonderful feedback! We're proud that our team truly understands and cares about your needs. Their passion for what they do shines through in the service they provide. We appreciate your support and look forward to continuing to serve you!

July 06, 2025

I took my car for a recall. It took them the whole day to start my repair. Drop ot at 7am, they started working on my vehicle at 4pm! The repair was 30min long! And they didn't More

by Oci
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricky Montesinos
Jul 07, 2025 -

Envision Ford of Oxnard responded

We're very sorry to hear about your recent experience and truly understand your frustration. Waiting all day for a short repair, especially after requesting a courtesy vehicle, is not the level of service we aim to provide. We appreciate your feedback and will be addressing this with our service team to prevent it from happening again. If you'd like to discuss this further, please reach out directly—we’d like the chance to make it right.

July 05, 2025

They were fast and cordial and very friendly and helpful good experience knowledgeable staff I will be returning for any future work More

by tropicalvw
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Jul 05, 2025 -

Envision Ford of Oxnard responded

Thank you for the great review! We're so glad to hear you had a positive experience with our team. It's always our goal to provide fast, friendly, and knowledgeable service, and we’re happy we delivered. We truly appreciate your trust and look forward to helping you with any future service needs!

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