Envision Honda of Milpitas

This dealer has a great customer service, it was very efficient and friendly, I have been taking my car to this dealer, definitely I will back. efficient and friendly, I have been taking my car to this dealer, definitely I will back. More

I had the best service experience with Edward Olivares at Piercey Honda Milptas. He clearly understand my situation and he provide the best service options Piercey Honda Milptas. He clearly understand my situation and he provide the best service options More

The alcohol spray that was used to sanitize my car left stains and residue on the interior where it was sprayed. Overall satisfied with the service, just not how it was given back to me. Also when I was wa stains and residue on the interior where it was sprayed. Overall satisfied with the service, just not how it was given back to me. Also when I was waiting for my car outside, I noticed 2 people in my car. The person returning cars to the customers gave someone a ride back to the front. kind of annoying since the seat was adjusted and now out of position. The amount of people involved with the service process should be kept to a minimum due to the current COVID situation. The Service writer was great, friendly and addressed my concerns. More

Customer service is great, they value customer’s time. Been taking my car only to the same Honda branch for sevice and the staff values loyalty. Been taking my car only to the same Honda branch for sevice and the staff values loyalty. More

The dealership has good customer service. However, the service cost is too expensive. They should lower the costs down but still have excellent quality services. service cost is too expensive. They should lower the costs down but still have excellent quality services. More

I had an excellent experience with my on-line purchase. Process was simple, smooth, and efficient. Arrived at dealership to sign papers and was done. Great price too. Process was simple, smooth, and efficient. Arrived at dealership to sign papers and was done. Great price too. More

Omar did a great job. Knowledgeable of the details of the vehicle, friendly, and worked out a great deal. My only criticism would be better coordination of when the car would be ready. I came in 30 m the vehicle, friendly, and worked out a great deal. My only criticism would be better coordination of when the car would be ready. I came in 30 minutes later than was told the car would be ready for pick up, then waited an additional hour, as it appears the delay was due to the detailing of the vehicle. Other than that, 2 thumbs up! Everyone was friendly and professional. More

Adrian helped me with an online purchase and it was AWESOME. So smooth, so easy, I literally just had to sign papers when he arrived. Car came as advertised and in amazing shape. AWESOME. So smooth, so easy, I literally just had to sign papers when he arrived. Car came as advertised and in amazing shape. More

Great service, knowledgeable staff. When arriving to the dealership I was greeted immediately, the staff practiced covid protocols and ensured everything was cleaned and wiped down. Bryan assisted me and en dealership I was greeted immediately, the staff practiced covid protocols and ensured everything was cleaned and wiped down. Bryan assisted me and ensured I got the best deal possible. More

I would like to start by saying Rosalie Tran is one of the best advisors I've had to date. She was knowledgable, great with customer service, and understands that great communication of service status an the best advisors I've had to date. She was knowledgable, great with customer service, and understands that great communication of service status and needs are key to a great experience. Also, I like the fact that Piercey is showing their customers that they care about Health-Safety and Quality Service. A lot of it comes down to the Service Advisor. It begins with the Service Advisor, and shows in the workmanship. There was a lot of up-sell related to necessary maintenance, however, it can be quite pricey. All in all, I was very satisfied with the customer service, effort to make me happy and feel valued, as well as continued quality of work. More