Back

Envision Lincoln of Duarte - Service Center

Duarte, CA

4.5
10 Reviews

10 Reviews of Envision Lincoln of Duarte - Service Center

Sort by
September 02, 2025

Marco was very good and celar on service I was getting on my vehicle. He called me with updates and any additional service that was needed. I hope he is always at Envision for my cars service. More

by PLENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Envision Lincoln of Duarte responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Envision Lincoln of Duarte to be a positive one. Please don't hesitate to reach out if you need anything else.

August 31, 2025

The Service Tech was Polite and professional and informative. Offered to use my rewards to lower the cost. More

by MCCREEDANA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin
Sep 01, 2025 -

Envision Lincoln of Duarte responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Envision Lincoln of Duarte!

August 30, 2025

Our last mechanic service was perfect , Polo was absolutely professional and attentive to our needs More

by JJPAT20009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo
Aug 30, 2025 -

Envision Lincoln of Duarte responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 28, 2025

Eduardo is great. What a sense of humor. His attitude made a chore of having service into a fun morning. Got car back when promised. What more can you ask for? More

by ladybushey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Rico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Barillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Envision Lincoln of Duarte responded

Thanks for sharing about your experience with Envision Lincoln of Duarte. We appreciate your business and hope to see you again soon!

August 25, 2025

I was extremely satisfied with Edgar and his team professional and efficient-respectful and caring More

by GLORIACOYT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Rico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Barillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Envision Lincoln of Duarte responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Envision Lincoln of Duarte to be a positive one. Please don't hesitate to reach out if you need anything else.

August 24, 2025

took care of problem were helpful in explaining problem & fix. Frank in service was above board More

by PRESCOTTMARJORIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank i service
Aug 24, 2025 -

Envision Lincoln of Duarte responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 23, 2025

As soon as I pulled up to the service bay, Rudy immediately greeted me and started intake of my car. He alerted Tony, who started the paperwork. Both of them were friendly, professional and effici More

by MARWILLIE
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rudy, Tony
Aug 23, 2025 -

Envision Lincoln of Duarte responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 18, 2025

Excellent service, fast booking and scheduling, the service agent is very kind and professional. Lounge is very nice More

by MED-SAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leopablo
Aug 18, 2025 -

Envision Lincoln of Duarte responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 07, 2025

Polo Hernandez and the service team are all great! Very professional and courteous, reliable and efficient. More

by trinley13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez and Steve Sherwood
Aug 07, 2025 -

Envision Lincoln of Duarte responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 06, 2025

We went in for general maintenance at 35,000 miles and received multiple services that were well ahead of suggested maintenance markers. $600 for air cond that works very well. Rodent banish without car i More

by archienewton
Recommend Dealer
No
Employees Worked With
Franklin Delgadillo
Aug 10, 2025 -

Envision Lincoln of Duarte responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.