
Envision Toyota of Milpitas
Milpitas, CA
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Fast and easy Excellent service as always, friendly and very helpful! The process is fast, easy and excellent each time i have an appointment. I highly recommend Excellent service as always, friendly and very helpful! The process is fast, easy and excellent each time i have an appointment. I highly recommend to friends and family! More
Great Sunday Service. In and out fast Piercey is the only place to go. They can be trusted. Management has been around for decades! You don’t see that too often @ Dealerships. Piercey is the only place to go. They can be trusted. Management has been around for decades! You don’t see that too often @ Dealerships. More
Great Service Mike Tran, the service advisor, did a terrific job of getting my car in and out quickly. Mechanic's review was very informative. Will definitely com Mike Tran, the service advisor, did a terrific job of getting my car in and out quickly. Mechanic's review was very informative. Will definitely come back again for service. More
85,000 mile check I am very happy with the service I received from Piercy Toyota and especially from my service adviser, Reza Khan. Very kind, and professional. The w I am very happy with the service I received from Piercy Toyota and especially from my service adviser, Reza Khan. Very kind, and professional. The work I had done was what I needed and was done quickly. More
Service The wait is short and Wyman Apple explained more what my car needs. He’s very helpful. I highly recommend this service department.See you again on my The wait is short and Wyman Apple explained more what my car needs. He’s very helpful. I highly recommend this service department.See you again on my next service. More
Mike Tran is the best!! Mike again does not disappoint. He’s honest and timely. Always greets with a smile and keeps me informed of what’s going on with my car. This time Mike again does not disappoint. He’s honest and timely. Always greets with a smile and keeps me informed of what’s going on with my car. This time we had a special request. My daughter’s AirPod fell underneath the back seat and we weren’t able to lift the back seat to retrieve it. Mike unhinged the back seat of my Prius, retrieved the AirPod and left it for us in the cup holder. This service was a minor service plus a AirPod retrieval, lol. Thank you Mike for once again going above and beyond the call is duty. More
Great Customer Service Upon arrival met by Walter Yamamoto who attended and arranged the service of the Prius C which went quickly and efficiently. Waiting was fairly quick Upon arrival met by Walter Yamamoto who attended and arranged the service of the Prius C which went quickly and efficiently. Waiting was fairly quick in comfortable surrounding.. No complaints all went well. More
Excellent Follow-up I've grown to appreciate the videos provided when my vehicle is in service. This verifies the thoroughness of the service for me. I also appreciate I've grown to appreciate the videos provided when my vehicle is in service. This verifies the thoroughness of the service for me. I also appreciate being able to communicate with one advisor. I have not had a great experience with every advisor. More
Know your service rep. I started coming to piercy about 4 yrs ago ehen my trustworthy mechanic retired and i found other mechanics in town were not to be trusted. Piercy m I started coming to piercy about 4 yrs ago ehen my trustworthy mechanic retired and i found other mechanics in town were not to be trusted. Piercy mechanics do a great job. I have never had to return my car. It helps a great deal to choose a service rep you like and stick with them. More
Great overall, a few questions Not sure why I’m still experiencing the car stall issue. It only happens if I’m at a complete stop then when I step on the gas my car moves slowly for Not sure why I’m still experiencing the car stall issue. It only happens if I’m at a complete stop then when I step on the gas my car moves slowly forward as if it’s on neutral, but I haven’t shifted gears. Toyota service has repeatedly told me though that they can only investigate if they can replicate the issue, which they can’t. More