Envision Toyota of Milpitas

Great experience All the staff who assisted us did an excellent job. We spend hours at Piercey Toyota, but everything went smoothly. We're so happy with the purchase. All the staff who assisted us did an excellent job. We spend hours at Piercey Toyota, but everything went smoothly. We're so happy with the purchase. More

Great service and waiting area My 150,000 mile service appointment was quick and easy. It took less than 90 minutes and the waiting area was comfortable and relaxing. They even had My 150,000 mile service appointment was quick and easy. It took less than 90 minutes and the waiting area was comfortable and relaxing. They even had doughnuts and coffee. Ryan Louie, my service manager was friendly and efficient, and I would recommend him highly. More

Exceeds Expectations! Terrific customer service! This was my second experience with Piercey Toyota, and in both instances they took great care of me and my vehicle! The staff is well-informed and fri This was my second experience with Piercey Toyota, and in both instances they took great care of me and my vehicle! The staff is well-informed and friendly. The location has a nice waiting area complete with chargers for your mobile devices, along with donuts and coffee/hot tea. There is the option to take a shuttle down to the Great Mall while you await service. I would highly recommend Dexter and Piercey Toyota! More

Prompt, reliable service I am always confident that my Prius is being serviced thoroughly and competently. Jason offers clear, specific recommendations and is attentive to my I am always confident that my Prius is being serviced thoroughly and competently. Jason offers clear, specific recommendations and is attentive to my questions. I am very satisfied. More

Competent and helpful Piercey service reps are knowledgeable and able to explain service options. They make recommendations for upkeep but leave decisions to the customer. Piercey service reps are knowledgeable and able to explain service options. They make recommendations for upkeep but leave decisions to the customer. They can answer questions about your own car and other models as well if you’re considering a new vehicle. More

Great service Jason is my adviser since my service my car there day 1. He is knowledgeable and nice to customers. He know exactly what my car needs and provide the Jason is my adviser since my service my car there day 1. He is knowledgeable and nice to customers. He know exactly what my car needs and provide the best recommendation. Well trained employee, highly recommend. This place provide free wifi while I am doing my work and waiting my car. Very clean and family staff in there. More

Excellent excellent Service , very friendly nice people to work with. Very helpful. Customer service was excellent. Miles was an exceptional salesman made us fe excellent Service , very friendly nice people to work with. Very helpful. Customer service was excellent. Miles was an exceptional salesman made us feel very comfortable not pressured was very accommodating. Manager very friendly. Thank you I would definitely go back. More

2012 Camry Hybrid 108k and runs like new! This dealership has regularly exceeded my expectations starting with sales and the ongoing services. I am pleased that you guys take care of my car l This dealership has regularly exceeded my expectations starting with sales and the ongoing services. I am pleased that you guys take care of my car like i would (if i had tools and know-how)... The care shown by Diana writing up the service order and checking for notifications was professional, and courteous. Your dealership exemplifies and builds brand loyalty- not only for themselves, but for Toyota as a whole. Thank You, bob. More

Nice place, nice dealer professional stuff, efficient communication, good price, nice car. No need to wait long time for an available stuff come to serve you, the dealers and professional stuff, efficient communication, good price, nice car. No need to wait long time for an available stuff come to serve you, the dealers and other stuffs are easy to communicate with and very helpful. More

Piercey Toyota is Great I always recommend Piercey Toyota to all of my friends and neighbors as a great place to buy and service their Toyota cars. As a Service Adviser, Chr I always recommend Piercey Toyota to all of my friends and neighbors as a great place to buy and service their Toyota cars. As a Service Adviser, Chris Abernathy is great. He listens to what my concerns are and works proactively to make sure that Piercey does everything possible to make my service experience as good as he can make it. However, there are certain things that Chris or other advisers have control over. The first is the car wash. The drought is over and it is high time that Piercey reinstate the free car wash after every full service. As a minimum, please wash the windows inside and out like other service companies The second thing are the hot chocolate packets that Piercey used to provide beside the coffee machine. Please return the free hot chocolate packets so I can flavor my coffee like I use to a couple of years ago. The third thing is the coffee creamer. Currently Piercey provides one huge container of coffee creamer for all customers. If you study the habits of customers, not every customer uses the common creamer. The reason for this is that some customers have a habit of coughing on their hands and grab the common spoon inside the creamer container with their contaminated hands. After putting the creamer into their coffee cup they return the common spoon back into the large creamer container resulting in the bio contamination of the entire common creamer container. Please provide small individualized packets of creamer so that each customer's creamer is not subject to bio contamination by other customers not very conscious about where there hands have been. Face it, some customers hardly ever wash their hands, and these people are contaminating the common spoon they redeposit into the common source of creamer. Providing a huge common container of creamer for use by all customers is a bad idea. Piercey Toyota should be a lot more customer centric and provide small individual creamer packets for customers to flavor their coffee. More