Envision Toyota of Milpitas

Purchase of new RAV4 after my or one was totaled I called Thomas to see about getting a new RAV4. I had purchased a 2016 RAV4 in September, and I loved that car. However, I was rear-ended several wee I called Thomas to see about getting a new RAV4. I had purchased a 2016 RAV4 in September, and I loved that car. However, I was rear-ended several weeks ago, and the car was totaled. The car did its job, and no one, including my infant son, was harmed. Thomas was able to get us through the process of purchasing a new 2017 RAV4 with very little hassle, as I had told him that I wanted exactly the same package that we had purchased before. He and his financer, Susan (?), were able to get us through the process with very little stress. It still took us a very long time at the dealership, nearly five hours, but this seemed to be due to an unexpected number of customers for a weekday, not because of any hassling from anyone trying to sell us anything that we didn't want. I would recommend Thomas and Susan at Piercey to anyone who is in the market for a new car. More

Good Service Jasper Singh did a great job getting my Corolla serviced. I had an appointment at the Sunnyvale Dealership where i bought it and prepaid for services, Jasper Singh did a great job getting my Corolla serviced. I had an appointment at the Sunnyvale Dealership where i bought it and prepaid for services, but they are so overbooked they can not service without appointment and leaving car all day. They said appointment means we will service it by end of day. I will no longer do business at THAT or ANY OTHER dealership that does not do a better job. My time is important and the customer should get a car serviced at their convenience. You took care of me, so i am now your customer. I did not have an appointment, but Jasvir Singh helped me anyway. Well done. More

Reza Khan was GREAT, as usual. He is one of the most trusted serviceman I have ever had. He is the reason I go to Piercey Toyota. He keeps me inform and gives me all options. I can He is one of the most trusted serviceman I have ever had. He is the reason I go to Piercey Toyota. He keeps me inform and gives me all options. I can always get a hold of him. His greatest strength is consistently knowing how Safe the situation is. I am 66 years old and have never worked on my Car. I have trusted him more that any other serviceman in my Life. He is an ultimate Professional. He always has time to share a story, that never gets in way of his Work. I always make it a point to schedule my auto when he is on Duty. I served in the Navy for 9 years as a Commissioned Officer, been a Scout for 20 years for the Toronto Blues Jays and worked in Silicon Valley for 34 years. He ranks up there with the best of them including my Doctor of 24 years at Kaiser. Best Regards, Gerald Sobeck U. S. Naval Academy '74 LCDR U. S. Navy - Ret. More

Great Service Visit Excellent service, excellent advice. Jasvir was great and delivered everything as promised. Thanks, Piercey! I would definitely recommend this service Excellent service, excellent advice. Jasvir was great and delivered everything as promised. Thanks, Piercey! I would definitely recommend this service center to my friends. It’s why I keep coming back! More

Always great service I work with Reza Khan. He makes sure I know, in as much detail as I want, what my car needs, how long it will take and how much it will cost. I nev I work with Reza Khan. He makes sure I know, in as much detail as I want, what my car needs, how long it will take and how much it will cost. I never have to worry if I am getting substandard parts and the work is done right the first time. I am a a little savvy about automobiles and never feel I am being taken advantage of..... and the price, because I have checked many times, is the same and some times less than auto repair shops near by who will most likely install non Toyota parts. I also like having the same advisor each time I need work or have a question. It is nice to have the relationship with one person. More

Very helpful staffs I needed an oil change but was not able to make my Friday appointment. They said I could drop off my car on Saturday morning so I did early in the mor I needed an oil change but was not able to make my Friday appointment. They said I could drop off my car on Saturday morning so I did early in the morning planned to leave my van there over night. But they got it done early in the afternoon the same day! More

Excellent and extremely professional customer service. Miguel Lopez was extremely friendly, professional, and accommodating in every regard. I will continue to have my vehicle serviced at Piercey Toyota d Miguel Lopez was extremely friendly, professional, and accommodating in every regard. I will continue to have my vehicle serviced at Piercey Toyota due to his professionalism and honesty. More

Required Service Customer service was excellent. Service rep was friendly courteous and efficient. Took all details, explained what was necessary and set further appoi Customer service was excellent. Service rep was friendly courteous and efficient. Took all details, explained what was necessary and set further appointment. Overall fast service. More

Exciting and pleasing Car service was great and very kind. Got help fast and questions were answered and I was satisfied. Will totally come back for a new car and suggest t Car service was great and very kind. Got help fast and questions were answered and I was satisfied. Will totally come back for a new car and suggest to friends. More

great and rapid service with clear video on maintenance I waited 10 minutes for being check in. That is the only part needed to be improve. The service advisor is good and friendly. The maitenance is qui I waited 10 minutes for being check in. That is the only part needed to be improve. The service advisor is good and friendly. The maitenance is quick and through. Sending a video about the inspection is an eye opener. Overall it is a good experience,. More