Envision Toyota of Milpitas

I trust the service advisors and technicians at Piercey Toyota. Raymond Nunez offered excellent guidance yesterday. I didn't think that the air filters (engine and cabin) would need replacing, but Raymond Toyota. Raymond Nunez offered excellent guidance yesterday. I didn't think that the air filters (engine and cabin) would need replacing, but Raymond reminded me of the bad air quality we experienced because of fires last fall. More

Excellent service and very comfortable waiting lobby, clean toilet and my service advisor was very attentive and friendly. My car was done on the time promised clean toilet and my service advisor was very attentive and friendly. My car was done on the time promised More

Marvin was awesome! He made me feel so comfortable in our conversation. You need more employees like him. With great personalities like his awesome person conversation. You need more employees like him. With great personalities like his awesome person More

I have used Piercey Toyota for many years. I have always been confident with using them. Scheduling was quick. Appointment times were convenient. Highly recommend. been confident with using them. Scheduling was quick. Appointment times were convenient. Highly recommend. More

I bought a 2021 hybrid xle premium Rav 4 from piercey toyota. Pari helped me with sales and i donot have any words on how helpful she was. She gave me the best rate for the vehicle and was very considera toyota. Pari helped me with sales and i donot have any words on how helpful she was. She gave me the best rate for the vehicle and was very considerate with everything. She was very informative and an amazing person. I would totally recommend my friends to go for toyota piercey, such a great customer service from the whole piercey toyota team, specifically pari. She even stepped out of her way to help us , which was amazing. Me and my wife cannot thank her enough. More

I have been with this dealer for many years and they have excellent customer service. My car was done on time. Courteous and friendly service reps. Good job! excellent customer service. My car was done on time. Courteous and friendly service reps. Good job! More

Pari is awesome!! My partner and I had been searching for a car before March 2020 SIP hit and then continued to browse online while on lockdown. When things began to open back up and allow for safe browsing a car before March 2020 SIP hit and then continued to browse online while on lockdown. When things began to open back up and allow for safe browsing we picked up the search again. During our search and appointments we only encountered pushy and untrustworthy men (we are both women), it was unpleasant and we did not feel comfortable making such a large purchase with any of them. They would question our decision of the trim that we want and the features we want with the car and try to push other models or color of the car on us. I don't understand when salespeople do this. It's already ridiculously expensive to purchase a new car in the states - for many it is a big decision to incur a large monthly payment, especially in the Bay Area. Similar to purchasing a home, you want to make sure you're being taken care of by someone who actually cares about what your needs and wants are. We finally located our dream car at Piercey Toyota through their website and made an appointment to visit. Turns out the SALESWOMAN that my partner had inquired with about a car several months ago reached out to us to confirm our appointment. When I found out that we were meeting with a woman I was doubly excited to checkout the car and have a REAL conversation with a person who can have empathy for our needs and reality. If you're looking for a pleasant and smooth car purchase experience, Pari Juergens is your lady! She is a true pleasure to work with and made our experience one that we will not forget! She is not pushy and is patient and is very knowledgeable about the cars, financials and process. She explained everything in detail and clearly so that we understood what the numbers we were looking at meant and how it would affect our purchase. This was our first time visiting the dealership and it is nice and large with plenty of room to space out, Pari went the extra step and sanitized the tables, chairs and pens for us too when it was time to do the paperwork. There were hand sanitizer dispensers stationed throughout the dealership for you to use when you needed and everyone kept their masks on all the time. We are so happy with our Toyota Highlander Hybrid 2021 which will be our car for the next decade or so! We also discussed with her the possibility of personalizing our car and adding accessories (tow hitch, door guards, etc.). After our purchase she made sure to take care of us and connect us with the right folks to get these items scheduled! The personalized care and continued communication is truly appreciated and something that I enjoy when connecting with great salespeople. You really can't beat the service you will get from her. The other folks we worked with and encountered were truly great as well, it felt like a family of folks that run the place and honestly, that's how businesses earn and keep their customers. Thank you Pari!! More

Excellent customer service! Staff are friendly. They Excellent customer service! Staff are friendly. They keep you posted on the stwtus of your repair inckyfing the cost incurred. Will definitely come Excellent customer service! Staff are friendly. They keep you posted on the stwtus of your repair inckyfing the cost incurred. Will definitely come back here. More

After purchasing cars throughout our lifetime in Santa Cruz and San Jose, this car purchase was stress free. First time ever. Left dealership relaxed and happy. Cruz and San Jose, this car purchase was stress free. First time ever. Left dealership relaxed and happy. More

Buying my RAV4 Hybrid at Piercey Toyota was really a positive buying experience. If you go there, I'll recommend contacting Pari Juergens. She is very knowledgeable, patient, and comfortable to speak wi positive buying experience. If you go there, I'll recommend contacting Pari Juergens. She is very knowledgeable, patient, and comfortable to speak with. I did some research, so I had an idea what car and features I wanted, and the test drive confirmed that. Thanks to Pari the whole process of buying Toyota was smooth and efficient, and I didn't feel any rushing or pressure. Negotiations were respectful and we came to terms fairly quickly. Going through paperwork at the Insurance and Financial departments didn't take long and the officers were professional and friendly (shame on me - I can't remember their names). Also, when everything was done, Pari offered to drive my new Toyota to my house. It was getting late and the drive was pretty long. I accepted the offer with great appreciation as I was alone at the dealership and wasn't trading in my old car. If it wasn't for Pari's help, I wouldn't be able to complete everything in one day. We were driving three cars to my home - I was driving my old car, Alejandro, another agent, was driving my new car and Pari followed us in her truck to bring Alejandro back. All that obviously wasn't mandatory and it really made my car buying experience at Piercey Toyota extra special. More