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Epic Chevrolet

Sacramento, CA

not yet
rated
1,587 Reviews
Call Dealership (916) 929-2777
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2449 Fulton Ave

Sacramento, CA

95825

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1,587 Reviews of Epic Chevrolet

February 12, 2024

I received excellent customer service. It was the waiting time for an oil change that was 2.5 hours. More

by Miss.daniellemiller
Recommend Dealer
Yes
Employees Worked With
Joe
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Feb 14, 2024 -

Epic Chevrolet responded

Danielle, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. I am extremely happy that you left satisfied and do appreciate your business. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

February 12, 2024

Always nice, efficient and thorough. So much so I bought my car in 2019 and brought a family member to buy one in 2022 More

by RONNIBOO01
Recommend Dealer
Yes
Employees Worked With
Julianne
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Feb 12, 2024 -

RONNIBOO01 responded

Thank u

February 12, 2024

Very friendly and warm I like the fast service, professionalism of staff, warm welcome, staff member at arms reach More

by marianawhite88
Recommend Dealer
Yes
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Feb 14, 2024 -

Epic Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone, Mariana. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

February 12, 2024

The service is great. Staff are friendly, professional and answer all my questions. Glad I could get an appointment immediately More

by SALLYDICKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 14, 2024 -

Epic Chevrolet responded

Sally, thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let me know if we can help you with anything else. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

February 12, 2024

He was very helpful He greeted me told me I told him what I was there for he checked me in and said when my car was done he would give me a call. I said thank you and left More

by STEPHANIEGREELY1
Recommend Dealer
Yes
Employees Worked With
Joe Kalem
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Feb 14, 2024 -

Epic Chevrolet responded

Thank you for leaving us this great review, Stephanie! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

February 12, 2024

Overall a great experience! Salesperson very quickly walked out to greet me and didn’t mind that I wanted to test drive a few vehicles. George was amazing and had ample knowledg More

by TEACHRCSUB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Zamora, Ruben Guzman, George Charbel
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Feb 14, 2024 -

Epic Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

February 12, 2024

I got a 90k mile service and a serpentine belt replacement. The belt squeals now. I need to bring it in to get it redone More

by HAWORTHWOODWORKS
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 14, 2024 -

Epic Chevrolet responded

Thank you for your feedback. Your experience is not reflective of the service I aim to provide to our guests. I would like to hear more about your experience so I can ensure we prevent these issues from happening again. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

February 12, 2024

It's was a good experience all staff courteous and helpful plus I got a car wash More

by CaroleH0
Recommend Dealer
Yes
Employees Worked With
Andrew Hoffmann
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Feb 13, 2024 -

Epic Chevrolet responded

Carole, it is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

February 11, 2024

The staff is attentive and prompt. The overall attitude of the dealership is to provide a caring and expert experience. More

by Pete R
Recommend Dealer
Yes
Employees Worked With
Chris Perez
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Feb 13, 2024 -

Epic Chevrolet responded

Peter, I am elated to hear about your positive experience! Our team works very hard to put customers first. I look forward to helping you again in the future! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

February 11, 2024

Work was quick and done right Service was done on time and quickly. Was kept informed along the way More

by jeraldnielson
Recommend Dealer
Yes
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Feb 13, 2024 -

Epic Chevrolet responded

Thank you for the feedback, Jerald! Our top priority is exceptional customer care and I am proud that this was offered to you during your recent visit. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

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