Epic Chevrolet
Sacramento, CA
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1,587 Reviews of Epic Chevrolet
Outstanding The service Manager is driving a loaner to my house and taking my vehicle in for the repair and bring it back to me, beat that for service. =) The service Manager is driving a loaner to my house and taking my vehicle in for the repair and bring it back to me, beat that for service. =) More
Great experience!!! Ali was great the process went smooth and very informative. Getting a car can be long but Ali working with Ali the time flew by and next thing we knew Ali was great the process went smooth and very informative. Getting a car can be long but Ali working with Ali the time flew by and next thing we knew we were on our way. More
Quick. Easy. Straight Forward! I was able to get in and out in roughly 3 hours. Simple process paper work seemed streamlined. No high pressure sales gimmicks or tactics. I would rec I was able to get in and out in roughly 3 hours. Simple process paper work seemed streamlined. No high pressure sales gimmicks or tactics. I would recommend anyone in the market for a automobile to check out Kuni! More
Took way to long Our salesman, JD, was very good. We had a good experience with him, from test driving to the total experience. The "manager" who we negotiated with wa Our salesman, JD, was very good. We had a good experience with him, from test driving to the total experience. The "manager" who we negotiated with was basically a jerk, which I get is his role, but what a terrible experience. Why car dealerships still operate in this confrontational way is confusing. We went to CarMax, and they had TONS of customers. We went to this Kuni dealership and we were the only people there on a Saturday evening. I tend to think it is because of the improved and low pressure experience at CarMax. In total, we got a nice car at a price we are happy with, but the 6+ hour process is just too ridiculous. Too many handoffs between people. More
Breeze like purchase Went to the dealership a day early to look at the used car I was eyeing on online (ünder 10 K miles).It just finished detail,took it for a short test Went to the dealership a day early to look at the used car I was eyeing on online (ünder 10 K miles).It just finished detail,took it for a short test drive,great deal on the price,purchased it without the long wait.& pressure Excellent experience .Happy customer 😍😍😍 More
Means to an end The price of the car we purchased from Kuni was excellent. However we made the mistake of allowing Kuni to process our loan paper work with the Golde The price of the car we purchased from Kuni was excellent. However we made the mistake of allowing Kuni to process our loan paper work with the Golden 1 Credit Union. They took a long time. They snuck in a $50 Emissions Testing Charge non-governmental in our paper work. When we bought a BMW at another Dealer also certified used and a 2015 vehicle there was no ETC. After processing our paperwork, I had to demand that they fill the gas tank to full; otherwise they were just going to fill the tank to half full. If I were to buy another vehicle from Kuni, I would get pre-approved from Golden 1 again and then have Golden 1 write the loan paperwork. This way Kuni will not have an opportunity to add un-necessary charges to the paperwork like they did with us. And be prepared to demand that they fill the gas tank to full when you take delivery of the car. More
OIl Change The service department at Kuni is simply amazing! They are all very friendly and helpful. It is obvious that they care about their customers. Kuni The service department at Kuni is simply amazing! They are all very friendly and helpful. It is obvious that they care about their customers. Kuni will always have our business for life. Thank you again More
Great Experiance We have bought 4 cars from Kuni's and the sales department is great at getting the job done and in a reasonable amount of time. We have bought 4 cars from Kuni's and the sales department is great at getting the job done and in a reasonable amount of time. More
Poor notification Dealership did a great job of repair but the notification was horrible....had to constantly call for. Info on the progress of the repair.... It took a Dealership did a great job of repair but the notification was horrible....had to constantly call for. Info on the progress of the repair.... It took a week to fix due to the wait for the parts. Should have been told of same More
The best dealership I've ever had to have to deal with I had just purchased my vehicle and had a sensor on my right tire go out had no idea what it was went right back to the dealership spoke to the servic I had just purchased my vehicle and had a sensor on my right tire go out had no idea what it was went right back to the dealership spoke to the service department and the big manager I believe his name was Brian he okayed the service to be done with no charge to me thank you Kuni Cadillac More


