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Epic Chevrolet

Sacramento, CA

not yet
rated
1,586 Reviews

2449 Fulton Ave

Sacramento, CA

95825

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1,586 Reviews of Epic Chevrolet

February 11, 2024

They knew what service we needed, complete service in timely manner. I was informed of job as they start to completion. This way my day can be plan accordingly. More

by EDH822
Recommend Dealer
Yes
Employees Worked With
Idk - my son was serviced, the car in both of our names. My interaction, over the phone was good.
Feb 13, 2024 -

Epic Chevrolet responded

Thank you for taking the time to leave us a review and for giving us feedback. I'm glad that our service team was able to repair your car to your standards. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

February 11, 2024

Clarence was very helpful and explained all the details relating to the process of purchasing a new vehicle. He was very professional and made my experience there a great one. I would recommend him & the d More

by dwbentz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Torres, Clarence Smith
Feb 13, 2024 -

Epic Chevrolet responded

Thank you for this great review! Clarence is truly an exceptional employee and I appreciate him for giving you a great experience. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

February 11, 2024

Chris is awesome. Very friendly and gets things done in a timely manner. Great communication. More

by TMCGRATH48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 13, 2024 -

Epic Chevrolet responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Epic Chevrolet team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

February 11, 2024

Clarence is number one car sales man. I’m referring friends and family’s sure !! More

by joannforu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarence Smith
Feb 13, 2024 -

Epic Chevrolet responded

Joann, we cannot thank you enough for your wonderful review of Epic Chevrolet and for your referrals and recommendations! It was a pleasure to assist you and please let me know when we can do so again! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

February 10, 2024

I had an overall pleasant experience, but when I drop off my car first thing in the morning and I hear nothing by the end of the day and have to assume my car is being kept overnight without being notified I More

by Ericnsac
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 13, 2024 -

Epic Chevrolet responded

Eric, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

February 10, 2024

They charge me for the diagnostics and they didn't find any problem, they said they need to remove every cable to see the and they are going to charge me $250 per hour for 6 hours More

by Marilulu1971
Recommend Dealer
No
Employees Worked With
Andrew Hoffman
Feb 12, 2024 -

Epic Chevrolet responded

Mari, we appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

February 10, 2024

Lied to me, was not honest. Unethically called me to tell me my car was ready for pick up. Charged me and if I don't notice it, I would have driven off without the work being do More

by Velaz247
Recommend Dealer
No
Employees Worked With
Andrew
Feb 12, 2024 -

Epic Chevrolet responded

Hello, I am concerned about this issue and committed to promptly resolving it. Please contact me directly as soon as you can with more information so we can work on a resolution together. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

February 10, 2024

Super friendly and helpful. Appreciated the shuttle Super friendly and helpful. Appreciated the shuttle Words More

by tkmac50
Recommend Dealer
Yes
Employees Worked With
Julia
Feb 13, 2024 -

Epic Chevrolet responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

February 10, 2024

Listened to what my needs were and went out of their way to find the right car for me. Outstanding performance. More

by MELVIN.DORMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Nelson, Dion Ball
Feb 13, 2024 -

Epic Chevrolet responded

Thank you for your wonderful feedback, Melvin. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

February 10, 2024

Live in Colorado. Art worked to get my deal done. He was able to deliver my car 1/2 ways. Met Ronnie in Salt Lake city. Switched vehicles. Great transaction. Vehicle More

by Tim S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rounak (Ronnie) Singh Saini, Alex Zamora, Art Robinson
Feb 13, 2024 -

Epic Chevrolet responded

Thank you for leaving us this review, Tim. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

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