Epic Chevrolet
Sacramento, CA
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1,587 Reviews of Epic Chevrolet
Awesome experience Brought in our Cadillac ATS for service. Left the car and received it back same day. My service consultant Dan was great. He superseded my expectat Brought in our Cadillac ATS for service. Left the car and received it back same day. My service consultant Dan was great. He superseded my expectations. Overall excellent experience! More
They Tried I am not fully satisfied with my experience at Kuni Chevrolet. I have brought my truck in multiple times for the same shake that they say they can't I am not fully satisfied with my experience at Kuni Chevrolet. I have brought my truck in multiple times for the same shake that they say they can't feel. This time the service manager Vince wen with me on a drive early in the morning during traffic on the bumpiest highway business 80 to feel a vibration. He couldn't feel it, but at least he tried to get the feel for it. he asked if it went away in neutral or not, but it was so hard to feel during a busy highway time that there were more important things on my mind like the cars around us and keeping us safe. After almost a month of waiting we finally hear that they brought out a GM engineer and had him road force the tires and balance and align them again. After everything they did they say taht it is regular amount of shake for a new vehicle. REGULAR amount of shake???? I find it hard to believe that this is the final verdict. I guess I will have to be more weary on what vehicle I choose in the future. I really wanted a Chevy Silverado for the size, safety and looks, but this experience for the past 6 months has really opened me up to other possibilities. More
great service Time and again Kuni service is always great. Abraham is almost always the one that assists me when I stop by for my car maintenance and there was not Time and again Kuni service is always great. Abraham is almost always the one that assists me when I stop by for my car maintenance and there was not a time I left the dealership unhappy. More
Quality service I purchased my Cadillac XTS from Kuni in Sacramento 2 years ago, I have taken it in for all services and recalls to maintain reliability and safety of I purchased my Cadillac XTS from Kuni in Sacramento 2 years ago, I have taken it in for all services and recalls to maintain reliability and safety of vehicle. All service advisors and personnel are very courteous and professional . My car has always been taken care of . Thanks to all More
Great experience, great car!!! The sales experience was outstanding. My salesman Dave Forget was extremely helpful, and followed up twice to make sure that my Cadillac ATS was fully The sales experience was outstanding. My salesman Dave Forget was extremely helpful, and followed up twice to make sure that my Cadillac ATS was fully satisfactory. More
Great service Every time I come here it's painless and I'm in and out ?? Everyone's really nice and efficient. I dropped my car and was back on the road in a compli Every time I come here it's painless and I'm in and out ?? Everyone's really nice and efficient. I dropped my car and was back on the road in a complimentary loaned in 15 minutes. More
Great experience Buying a car from Kuni Chevrolet was a breeze. The sales people are easy to work with and the car selection is fantastic. I would highly recommend buy Buying a car from Kuni Chevrolet was a breeze. The sales people are easy to work with and the car selection is fantastic. I would highly recommend buying a car from Kuni More
Best car buying experience This was my first new car I've ever bought and the experience was the best I had been car shopping for the last 2 days and went to a lot of other dea This was my first new car I've ever bought and the experience was the best I had been car shopping for the last 2 days and went to a lot of other dealerships but the kuni dealerships was by far the best they made you excited about buying a car it was haggle free the staff was all friendly and knowledgeable they really worked with you and for you More
Bumpy start I purchased a '13 cts in Dec. the plunger of the fuel door broke within the time and thankfully covered under the basic warranty. I had a difficult t I purchased a '13 cts in Dec. the plunger of the fuel door broke within the time and thankfully covered under the basic warranty. I had a difficult time getting through, but once I did, everything else was pretty simple. It would have been a selling feature knowing the basic oil changes, air filters, tire rotations, service etc is complimentary during the basic warranty period. At the time of the repair, I had them change the oil but they gave me my car back with a check engine light on and the moulding in the hood partially hanging off. I was back the next day getting the car back to normal. They made it right with some hesitation. The mechanic who worked on my car ended up taking ownership. we have had a bumpy start, but am willing to give them another shot to provide the service I would expect from a Cadillac dealership. The warranty period is their try out period with me otherwise I will be going elsewhere when the warranty ends. More
Just OK I took the car in for a seat belt recall and an oil change. That work was good. But they rotated my tires that I just had rotated at the tire shop a I took the car in for a seat belt recall and an oil change. That work was good. But they rotated my tires that I just had rotated at the tire shop and charged me for it. I did not request a tire rotation. I admit I did not read what they wrote up when I checked in. Now I have to rotate back! Be sure to read the service request before you sign it. More


