Epic Chevrolet
Sacramento, CA
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1,586 Reviews of Epic Chevrolet
When we arrived at Kuni of Sacramento, we were greeted by a very nice young man, Effie Fuentes. We already had an idea of which car we were interested in, as my husband had been looking at their website, an a very nice young man, Effie Fuentes. We already had an idea of which car we were interested in, as my husband had been looking at their website, and Effie took us right over to it. He also showed us a couple of other cars that he thought we might be interested in. Once we decided on one car, Effie suggested we take it for a test drive and we did. We loved the car and Effie was extremely knowledgeable about the car and all of its features. We ended up buying that particular car and have been very happy with it. We never felt that we were being pressured to make a decision. Effie showed the utmost professionalism and, yet, he made us feel very comfortable. After all, buying a car is not something you do every day! Actually, everyone that we dealt with at Kuni of Sacramento was very courteous, they took the time to explain things in detail and, most of all, they were very well qualified in the departments in which they worked. We would highly recommend this auto dealership, as well as Effie, to anyone who may be just starting to look for a car, new or used, or may already have something specific in mind. If you do decide to go there, you can be assured, you will be treated with the respect you deserve. More
I recently had my Silverado serviced at Kuni Chevy and I recently had my Silverado serviced at Kuni Chevy and could not believe the service I received courtesy shuttle was gone and I had to get to work an I recently had my Silverado serviced at Kuni Chevy and could not believe the service I received courtesy shuttle was gone and I had to get to work and the manager of service actually took me to work! I took my daughter there to buy a car and Fred sold us a Chevy Cruze and she loves it. He made it so easy.Angela did our finance paper work she was wonderfull very low preasure all throughout the deal. I will recomend Kunis excellent service dept and Fred in sales! More
I stopped by the dealership with the intention of doing a bit of window shopping, getting ideas for a later purchase. Very quickly I found myself in the care of Mike Sheets, who proved to not only be extreme bit of window shopping, getting ideas for a later purchase. Very quickly I found myself in the care of Mike Sheets, who proved to not only be extremely knowledgeable and enthusiastic about answering any of my questions, he was also very low pressure. Yes, I ended up purchasing a vehicle that day, and a number of months later I continue to be extremely pleased with the deal I received. I would quite happily work with Mike again, although I find myself so pleased with this vehicle that it's unlikely that I'll need to anytime soon. More
The entire visit lasted almost 2 weeks, and it started out rough, with several personnel changes and my car being forgotten about. However, Kuni recovered nicely and stepped up to the plate to make it rig out rough, with several personnel changes and my car being forgotten about. However, Kuni recovered nicely and stepped up to the plate to make it right and my car is back where it belongs, with me. Thank you to Brian, Larry, Eddie, Mark, Joe and the body shop for getting it done. More
I shopped for two months, news years eve I decided to buy. they moved heaven and earth to get me a car at the price I wanted. I bought a Cad. srx 2010 and drove it home. I love it They discounted the buy. they moved heaven and earth to get me a car at the price I wanted. I bought a Cad. srx 2010 and drove it home. I love it They discounted the car. Took it in for detailing and they fixed a scratch for free. Everyone is fabulous to work with More
From the minute my husband and I stepped on the lot at Kuni and meet Fred our car shopping experience totally turned around. Instead of feeling judged about our budget and what we were looking for in a c Kuni and meet Fred our car shopping experience totally turned around. Instead of feeling judged about our budget and what we were looking for in a car like all the other dealerships we had talked to that day. Fred was very understanding and respectful of the budget we had. I think in the beginning Fred could tell we were leery about telling him that we were looking for a truck or SUV with a tow package around $5000. Everyone else we talked to about this either laughed or flat out said no and walked away. By the time we had walked to Kuni's we were feeling a little embarrassed, but Fred definitely changed all that when he started showing us some cars that we could look at in our price range. Fred got the keys for us and we test drove the vehicle. We never felt forced or pressured to make a deal. Fred was very friendly and open to talk to. When we got back to the lot we felt ready to make a deal and when we went inside Fred asked if we wanted anything to drink and we started talking money. I never felt pressured to spend more than I wanted to and I actually felt like Fred was on our side trying to get the best deal for us. In the end we got an SUV with a tow package for the price we wanted. John was a great help as well with all the paperwork. I was so excited I accidentally signed on the wrong line but he made no big deal about it and just printed up a new form. Fred even spared me an extra trip to my house to pick up my check book by following us home with the car and taking it back to Kuni for us. If that isn't customer service I don't know what is. We truly appreciate everlasting Fred did for us that day and Thank him from the bottom of our hearts for helping us find the right car at the right price. THANKS AGAIN FRED!!!!:) More
I bought a "barely used" Cadillac Seville STS last week from the same gentleman who sold me the same car, different vintage, nine years ago. What a pleasure. Buying a used car is a tricky thing i last week from the same gentleman who sold me the same car, different vintage, nine years ago. What a pleasure. Buying a used car is a tricky thing if you don't really know what you're doing! I made up my mind that if Dave Forget was not at the dealership still, that I would go to my son-in-law's dealership out of the county to get a car for me. Trust is everything to one who is not "car savvy". I called Dave, he brought me a car; we decided that the car was not for me......so the next day he brought me THE car. I bought it on the spot. Then I needed financing......so Dave asked me all the pertinent questions and when I arrived at the dealership I was greeted warmly by John Carpenter. One short hour later I was driving my beautiful new diamond white Seville home. If I could have orchestrated the the purchase of the automobile, I couldn't have done as good a job, let alone, better! Thank you Kuni/ Hubacher. You allowed me to buy a car in my county so the sales tax could stay in the city and county in which I live and earn a living. This was very important to me....... I can't wait to come back in a few years and buy another car from Dave and John. I have told all my friends, especially those who go to hither and yon to save a nickel or two.......what a waste of time for them. I know that they will go to Kuni/Hubacher and to Dave Forget, and if needed, John Carpenter. With warm regards, Doris W. Pittell More
From the first contact with Effie to the purchase of our Camaro Effie provided excellent service. He was interested in listening to us as to what we wanted as well as listening to the kind of car and optio Camaro Effie provided excellent service. He was interested in listening to us as to what we wanted as well as listening to the kind of car and options we wanted. After the purchase we took the car in for service and again Effie made sure we were happy with the experience. Everyone we dealt with was friendly and professional. I would not hesitate to recommend the dealership and in particular Mr Fuentes to anyone looking for a car. More
I had a great experience with the service dept. Dan Landerholm was very helpful. He helped to get my car serviced sooner that originally expected. He also made sure the car got washed. It was warranty Landerholm was very helpful. He helped to get my car serviced sooner that originally expected. He also made sure the car got washed. It was warranty work but he still took very good care of my needs. More
We purchased a used vehicle on 12/31/10, which included putting a decent sum down, and trading in our old car. It is now the 18th and the title holding bank still has not received the payoff check from Kun putting a decent sum down, and trading in our old car. It is now the 18th and the title holding bank still has not received the payoff check from Kuni. The business office told me they mailed it (regular mail) on 1/8/11; as of the 18th the payoff check has not been received by the trade-in bank. When I first called Kuni to ask about the payoff, I was passed around from voicemail to voicemail, never actually getting to speak with a person. Finally I spoke with our finance guy, John, who didn't look anything up, just basically told me to 'wait longer'. I called a few days later and spoke with the other finance guy who actually passed me to someone who could help in the business office. Kathleen was able to verify the address the check was mailed to and gave me her direct line. However, it has taken so long to process now that my OLD car payment is due on a car that I don't even own! This has been a nightmarish headache working with Kuni, and I will spread the word to all my friends never to shop there. More