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Epic Chevrolet

Sacramento, CA

4.5
1,587 Reviews
Call Dealership (916) 929-2777
View Awards

2449 Fulton Ave

Sacramento, CA

95825

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1,587 Reviews of Epic Chevrolet

March 05, 2024

We are very happy with our purchase and the superior customer service offered by your dealership. More

by HAPPYHUNTER317
Recommend Dealer
Yes
Employees Worked With
Clarence Smith, Chris Morris, Victoria Richardson
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Mar 07, 2024 -

Epic Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

Helpful
March 05, 2024

Tee was helpful and patient and helped me find the the car I was looking for at the price I felt comfortable paying More

by carden88
Recommend Dealer
Yes
Employees Worked With
Mike Nelson, Talal (Tee) Hayder
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Mar 07, 2024 -

Epic Chevrolet responded

Thank you for taking the time to write this 5-star review, Carden. We strive to provide courteous service to all our guests and are glad to hear that Tee helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

Helpful
March 05, 2024

I have left Google review You guys are 5 star dealership Professional Excellent Courteous Realistic. Not out to rob customers More

by MANDEEPSHIKA
Recommend Dealer
Yes
Employees Worked With
Joe
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Mar 06, 2024 -

Epic Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

Helpful
March 04, 2024

The technician did not top my fluids for my windshield wipers….. I was given grief about the virtual appointment maker…I’m not happy about not being able to have the drop off and delivery…oh wait…only for More

by TAMARAGWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juliylynn
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Mar 06, 2024 -

Epic Chevrolet responded

Thank you for your feedback, Tamara. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

Helpful
March 04, 2024

It was a pleasure to work with Tee, his experience and knowledge along with his concern for our satisfaction and the best deal for us . Thanks Tee and Mike at epic Cadillac Chevrolet More

by DANGELOT64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
Report | Print
Mar 06, 2024 -

Epic Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

Helpful
March 04, 2024

he was very polite. answers all my questions. he was most helpful. excellent customer service More

by DEE.DEWEY
Recommend Dealer
Yes
Employees Worked With
Dalip Singh
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Mar 06, 2024 -

Epic Chevrolet responded

Thank you for leaving us this great review, Dee! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

Helpful
March 04, 2024

Clarence was a fantastic resource in helping us find the best truck and deal for us. Mike in finance was great to work with also. Both were very personable and knowledge. More

by amymartorello
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Nelson, Clarence Smith
Report | Print
Mar 06, 2024 -

Epic Chevrolet responded

Amy, first and foremost thank you so much for leaving this fantastic review! At Epic Chevrolet, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your new truck and can't wait to see you again soon! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

Helpful
March 03, 2024

Great experience. It was a easy process! Highly recommended buy through this dealership. Will buy again from them again in the future More

by vzpaintinginc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ, Shouen Newsome, Rounak (Ronnie) Singh Saini, Ryan Taylor, RodolfoAlberto(Rudy) Castillo, Chris Koupas, Mike Nelson, Mohammed (Moe) Torabian, Edgar Valencia, Prabhjoat (PJ) Singh Mander
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Mar 05, 2024 -

Epic Chevrolet responded

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

Helpful
March 03, 2024

Love this dealership! Bunch of Great Guys and Gals work there! Amazing team! They’re like family there! More

by YAVAYASHA
Recommend Dealer
Yes
Employees Worked With
RodolfoAlberto(Rudy) Castillo, Jerry Torres, Edgar Valencia
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Mar 05, 2024 -

Epic Chevrolet responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. I look forward to the opportunity to work with you in the future! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

Helpful
March 03, 2024

We had an Amazing Experience! We appreciated Logan's patients in finding us the perfect fit for our family! More

by Regina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Miller
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Mar 05, 2024 -

Epic Chevrolet responded

Thank you for leaving us this review, Regina. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

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