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Epic Chevrolet

Sacramento, CA

not yet
rated
1,587 Reviews
Call Dealership (916) 929-2777
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2449 Fulton Ave

Sacramento, CA

95825

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1,587 Reviews of Epic Chevrolet

December 03, 2023

GREAT customer service from Andrew with GREAT communication from him too! Definitely will refer my friends! More

by geraldigano
Recommend Dealer
Yes
Employees Worked With
Andrew
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Dec 04, 2023 -

Epic Chevrolet responded

We cannot thank you enough for your wonderful review of Epic Chevrolet and for your referrals and recommendation! I will be sure to share your kind words with Andrew. It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 03, 2023

My car has been there for 32 days. I should be able to have in in 2 more weeks More

by jsscedwards
Recommend Dealer
Yes
Employees Worked With
Matt
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Dec 04, 2023 -

Epic Chevrolet responded

Thank you for your feedback. Your experience is not reflective of the service I aim to provide to our guests. I would like to hear more about your experience so I can ensure we prevent these issues from happening again. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 02, 2023

Matt in the service department was great. Got me in a loaner while my car was being fixed. My truck is fixed now and running great. More

by greghh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew, Shouen Newsome
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Dec 04, 2023 -

Epic Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Matt able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 02, 2023

Only thing I requested was a 30 day movement permit, not given. Happy with the deal though. More

by whiteone100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Dec 04, 2023 -

Epic Chevrolet responded

Thank you for leaving this review. Your comments are important to me, and I appreciate all feedback, as it helps us grow as a dealership. Please contact me so we can further discuss your visit. I look forward to speaking with you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

December 02, 2023

Matthew from service was very helpful! awesome dealer and awesome people, I will definitely go with them again. More

by Jesus Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew king
Report | Print
Dec 04, 2023 -

Epic Chevrolet responded

Thanks for your outstanding review, Jesus! I'm very happy to hear that Matt was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 02, 2023

They had a problem and took care of it very professional the mechanic broke my radiator by accident they were very Honest about it and took care of the prop problem very professional gave me a loaner car an More

by tommywayne474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Dec 05, 2023 -

Epic Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone, Tommy. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 02, 2023

Very detailed to explain levels of major services for my 30k mileage. He estimated the time to within half an hour. Started at 8 and out by 12. More

by JSTARKEY21
Recommend Dealer
Yes
Employees Worked With
Julian Jimenez
Report | Print
Dec 04, 2023 -

Epic Chevrolet responded

Thank you for sharing your experience with us! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 01, 2023

Mathew and his team did a great job! Took a bit of time to get the back-ordered part but once it was in, it was fixed! Thank you. More

by jjaynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew, Shouen Newsome
Report | Print
Dec 04, 2023 -

Epic Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 01, 2023

I only went to to see a trade value for my car and ended up leaving with a new car. Everyone was great and I lived the determination. More

by kikiou985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Dec 04, 2023 -

Epic Chevrolet responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and I'm glad we achieved that. Once again, I appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

December 01, 2023

Dealt with the parts department this time. Quick and easy with no problems at all. More

by cbstakley
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Dec 04, 2023 -

Epic Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

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