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Epic Chevrolet

Sacramento, CA

4.5
1,586 Reviews
Call Dealership (916) 929-2777
View Awards

2449 Fulton Ave

Sacramento, CA

95825

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1,586 Reviews of Epic Chevrolet

December 01, 2023

I only went to to see a trade value for my car and ended up leaving with a new car. Everyone was great and I lived the determination. More

by kikiou985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Dec 04, 2023 -

Epic Chevrolet responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and I'm glad we achieved that. Once again, I appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

December 01, 2023

Mathew and his team did a great job! Took a bit of time to get the back-ordered part but once it was in, it was fixed! Thank you. More

by jjaynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew, Shouen Newsome
Report | Print
Dec 04, 2023 -

Epic Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 01, 2023

They took me in right away and Chris looked at all my needs that I need to take care of my truck. Great job team Epic!! More

by ALACEVES53
Recommend Dealer
Yes
Employees Worked With
Chris Perez
Report | Print
Dec 01, 2023 -

Epic Chevrolet responded

Thank you for writing about your visit with us! I am happy to hear that Chris was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

November 30, 2023

Awesome service, friendly, fast. They had my truck done when they said they would and I greatly appreciate that. More

by alexanderfishn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Nov 30, 2023 -

Epic Chevrolet responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

November 30, 2023

It was a great experience. They have a A+ team. Destiny in the accessories department was also very helpful. More

by TERI3
Recommend Dealer
Yes
Employees Worked With
Alex, Adam, Sasha, Jerry, Ryan and Rudy.
Report | Print
Nov 30, 2023 -

Epic Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

November 30, 2023

Clean and courteous. Service done on time. My service writer made sure I received my best price. More

by GREGPOLETTI16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Dec 01, 2023 -

Epic Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

November 29, 2023

I appreciated the Lyft ride and car wash! The service was great. Thank you very much. More

by AYECARLITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Nov 30, 2023 -

Epic Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

November 28, 2023

I was told I had 3 mm of pads and needed my rotors resurfaced. However, when I took my car to get the brakes checked by the people who had done them previously, they verified that they were actually More

by klewisis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept.
Report | Print
Nov 29, 2023 -

Epic Chevrolet responded

Lewis, it appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

November 28, 2023

They were very helpful and pleasant people. Your service was great. Appreciate your help. Thanks again. More

by NA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Nov 29, 2023 -

Epic Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

November 27, 2023

My service person Derrick called me to status me on my car. I never had to call in to ask questions or ask for the status. Everyone at the dealership was polite and friendly. The best experience I have ev More

by LHMERCED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick, Shouen Newsome
Report | Print
Nov 28, 2023 -

Epic Chevrolet responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

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