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Epic Chevrolet

Sacramento, CA

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1,587 Reviews
Call Dealership (916) 929-2777
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2449 Fulton Ave

Sacramento, CA

95825

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1,587 Reviews of Epic Chevrolet

November 04, 2023

Everything thing went as planned other than I asked for vehicle to be ready by 1pm and was not called until approximately 1:45. A texting service between customers and service writers would be nice. More

by cmelowson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Nov 07, 2023 -

Epic Chevrolet responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered, and I will be sure to pass along your feedback to the team. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

November 03, 2023

Everyone was very respectful of my time and professional Joe was exceptionally nice as always More

by PEHENDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Nov 06, 2023 -

Epic Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

November 03, 2023

I was and am very please,with my experience with EPIC CHEVROLET, and with the employees Mr. Tea and Mr. Mike Thank you very much. More

by WANZALAUDERDALE9
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr.Tea and Mr. Mike, Shouen Newsome
Report | Print
Nov 04, 2023 -

Epic Chevrolet responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

November 02, 2023

You guy's are AWESOME and your service is excellent and very informing thank you for everything looking forward on coming back More

by paisamotravel98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Nov 04, 2023 -

Epic Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

November 02, 2023

Relatively simple process. The guys and team were willing to work with me on getting the best price on what I wanted. More

by phillip.roy719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Nov 04, 2023 -

Epic Chevrolet responded

Phillip, thank you for your kind words. I feel our service department is what makes Epic Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and I look forward to seeing you for your next service appointment. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

November 02, 2023

They are very helpful. Informative did a great job and always have good suggestions. Thank you. More

by AJCLEVELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Nov 04, 2023 -

Epic Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

November 02, 2023

Sometimes a wait to be received. Competent and friendly service reps. Responsive to my small issues re things to rectify with my new Bokt actually bought from another dealer More

by Tomiller99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Nov 03, 2023 -

Epic Chevrolet responded

Thanks for your great review. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

November 01, 2023

Everyone here is so kind. When something went wrong, they made sure I was taken care of. I will never go anywhere else for the maintenance of my 2021 Chevy Traverse. More

by SAMGRANT84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Nov 03, 2023 -

Epic Chevrolet responded

Sam, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

October 31, 2023

Good and Honest Dealership, I always stop by when I am there to say hi to Matt! He was the salesman that sold me the truck. I wish they would have washed my truck after the oil change but they honored my More

by DOVERTON916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Nov 02, 2023 -

Epic Chevrolet responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with my team and we encourage you to contact me if you would like to further discuss this. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

October 31, 2023

Very good they did every thing I ask for I might even buy another car. More

by robsgotmail2@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tee. Hayder
Report | Print
Nov 02, 2023 -

Epic Chevrolet responded

At Epic Chevrolet, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and I hope you will continue to use our dealership whether for your parts and service needs or another purchase. Thank you for your great review, Rob! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

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