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Epic Chevrolet

Sacramento, CA

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rated
1,587 Reviews

2449 Fulton Ave

Sacramento, CA

95825

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1,587 Reviews of Epic Chevrolet

October 20, 2023

I received personal and great service. People were friendly and respectful.I will continue to Take my Chevy back to epic Chevy. More

by dancook03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Oct 23, 2023 -

Epic Chevrolet responded

Dan, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

October 20, 2023

Adam was a huge help in working with me getting my Cadillac CT5-V. Thank you! More

by phillip.roy719
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Oct 23, 2023 -

Epic Chevrolet responded

Phillip, thank you for taking the time to share your feedback. Each employee is a valued member of the Epic Chevrolet team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

October 19, 2023

Excellent customer service. Especially valued Matthew’s professionalism and knowledge. Great job in keeping me updated and aware of the problem. More

by DRBLEE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew , Shouen Newsome
Oct 20, 2023 -

Epic Chevrolet responded

Thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

October 19, 2023

Great customer service. First tried another service center that was closer to our home, but they were trying to charge us for services that we covered under our warranty, an More

by samrose90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Shouen Newsome
Oct 20, 2023 -

Epic Chevrolet responded

Sam, thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

October 18, 2023

Deon was very helpful, and Mike was thorough and honest. This dealership was responsive and helpful More

by meganreads
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deon, Mike
Oct 19, 2023 -

Epic Chevrolet responded

Thank you for leaving us this great review, Megan! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

October 18, 2023

Service was great, staff was very helpful and process was very fast. Overall great experience. More

by JILLANDBABYDEAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Oct 19, 2023 -

Epic Chevrolet responded

Jill, thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Epic Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

October 17, 2023

I bring my Cadillac Escalade for service and other minior repairs my truck has to stay for couple of days so they provide me with other Escalade that was asome Thank you Epic Chevrolet More

by PGBC07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Oct 19, 2023 -

Epic Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

October 17, 2023

It cost 500 dollars Are to get a new battery. Actually ridiculous. And they are always so slow. It just always frustrating there. Also I waited for they to tell me what was up with my car but t More

by VICTORIASMITH49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shouen Newsome
Oct 19, 2023 -

Epic Chevrolet responded

Thank you for sharing this review regarding your experience with us, Victoria. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

October 16, 2023

The Service Team was very helpful and respectful. They kept me informed and made sure that I new what to expect. More

by BJORNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kalem
Oct 18, 2023 -

Epic Chevrolet responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

October 16, 2023

Service wasn’t always the best, but I have to say recently they have really stepped up their customer service by calling me and keeping me informed on the status of my car and completing services nee More

by ROBINSON4209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Oct 18, 2023 -

Epic Chevrolet responded

Thank you for sharing your experience with us! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to me if you have any questions or need anything in the future. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

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