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Epic Chevrolet

Sacramento, CA

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rated
1,586 Reviews

2449 Fulton Ave

Sacramento, CA

95825

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1,586 Reviews of Epic Chevrolet

September 30, 2023

Ripped off Was charged $30 more than the most expensive of 3 other local dealerships would charge. More

by Z71man27
Recommend Dealer
No
Oct 02, 2023 -

Epic Chevrolet responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

Oct 02, 2023 -

Z71man27 responded

Please provide your number so I can contact you and explain it further.

September 30, 2023

Everyone is very friendly and professional and helpful thank you for a good friendly environment More

by SUR47
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Oct 02, 2023 -

Epic Chevrolet responded

Thank you for writing this amazing review for our team! At Epic Chevrolet, I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

September 30, 2023

I love my Chevy Silverado pick up truck. The team that moved the process along, was great. More

by KRUGERSTORY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George, Shouen Newsome
Oct 02, 2023 -

Epic Chevrolet responded

Thank you for your review of our sales team. I'm glad to hear that you had a positive experience with us and look forward to seeing you again soon! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

September 30, 2023

Alex was awesome to work with. He was very chill and made us feel comfortable. More

by JCDGARCIA650
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 02, 2023 -

Epic Chevrolet responded

Thank you for your business and this review. I am happy to hear Alex was able to serve you and demonstrate how we do business here. If there is anything I can assist you with in the future, please let me know. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

September 30, 2023

Awesome. Was able to do the deal over email and phone. Time was important to me and they were very efficient and had good communication. Logan and Adam did More

by gregs.garcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Warren and Logan Miller
Oct 02, 2023 -

Epic Chevrolet responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

September 30, 2023

Awesome dealership. The staff are awesome curdious, respectful & helpful. I would recommend all my friends and family for a great service . More

by thewash916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Oct 02, 2023 -

Epic Chevrolet responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

September 29, 2023

Very helpful and was able to get me approved with no money down I love my new car! More

by monetthomas823
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dion, Jerry
Sep 29, 2023 -

Epic Chevrolet responded

Thank you for your wonderful feedback, Monet. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

September 28, 2023

Clean everyone friendly. They offered a bottle of water while we were waiting for the paperwork. There was no pressure to buy. More

by SHIRLEY_LOVELESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Sep 29, 2023 -

Epic Chevrolet responded

To say thank you is not enough, Shirley! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Epic Chevrolet again! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

September 28, 2023

Son muy amables todos siempre busco acris porque el siempre me atiende es muy amable More

by Perla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CRIS , Shouen Newsome
Sep 29, 2023 -

Epic Chevrolet responded

¡Gracias por dejarnos esta excelente evaluacion, Perla ! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

September 28, 2023

The service is great just the pricing very high…for routine service over $300 is a lot More

by RIAZSHEREEN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 29, 2023 -

Epic Chevrolet responded

Riaz, thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

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