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Epic Chevrolet

Sacramento, CA

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1,587 Reviews

2449 Fulton Ave

Sacramento, CA

95825

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1,587 Reviews of Epic Chevrolet

February 27, 2024

Epic Chevrolet did their part on making sure the customer (me) was satisfied . A loaner car was provided which was very helpful. More

by FNAVARRO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliyanne Sistek , Roberto (Rob) Gutierrez
Feb 28, 2024 -

Epic Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

February 26, 2024

I can't say enough good things about Epic Chevrolet and their treatment of me during the purchase process. I have had some bad experiences at other dealers, and from the second I showed up on site I was tr More

by jasonlillis22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Torres, Talal (Tee) Hayder
Feb 28, 2024 -

Epic Chevrolet responded

Jason, thank you, and congratulations on your purchase! I am so pleased that we could make your visit easy and stress-free, and we believe that's how every car-buying experience should be. I am sincerely grateful for your business! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

February 26, 2024

Everyone was welcoming and friendly. Helped us in any way possible.I would highly recommend to friends and family. More

by martinezbianca3803
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rounak (Ronnie) Singh Saini, Art Robinson
Feb 28, 2024 -

Epic Chevrolet responded

I really appreciate the kind recommendation, Bianca. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

February 26, 2024

We received the best service from Logan and the whole process was very efgicirnt. In and out the door in less than 3 hours. We felt seen and appreciated. More

by hotteeandhoney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Nelson, Logan Miller
Feb 28, 2024 -

Epic Chevrolet responded

Hi, thank you for this great review! I am happy to hear that Logan took care of you! They are a great asset and we appreciate all that they do. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

February 25, 2024

Good at first but frustrating in the end The person that I talked to when I first called to get my car was so salty and rude and I left my drink container in the Lyft that was sent and Lyft never responded More

by CHRISPANDMISTY
Recommend Dealer
Yes
Employees Worked With
Chris at the end , a very salty service rep arranging to pick up vehicle and Richard when I paid for it. And another service rep when I arranged to drop it off
Feb 27, 2024 -

Epic Chevrolet responded

Thank you for your feedback, Chris. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. I hope to hear from you soon. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

February 25, 2024

Thank you for your exceptional service. You made a significant impact on our customers' experience. More

by Gemboy_007
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 27, 2024 -

Epic Chevrolet responded

It’s great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

February 25, 2024

It was great sales rep was extremely helpful in making my purchase being as this was the first time I have bought a car from a different state. I was interested in the limited edition Camaro ZL1 Black Panthe More

by DNWEEDPEST
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dion Ball
Feb 27, 2024 -

Epic Chevrolet responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

February 25, 2024

Easy and quick Chris is the best employee you have working for you by far More

by ROBINWBECK1
Recommend Dealer
Yes
Employees Worked With
Chris Perez
Feb 27, 2024 -

Epic Chevrolet responded

Hi Robin, and thank you for the great feedback! I am so happy to hear that you have enjoyed your visit here at our dealership! Chris is a great asset and I am thankful to have him on our team. We appreciate your business! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

February 24, 2024

Very pleased to have gone to Epic Chevrolet to buy my first ever new car. Was treated well, no hard sell. Rob and Mike went out of their way to accommodate my family and our situation with our special ne More

by kendraper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Nelson, Roberto (Rob) Gutierrez
Feb 27, 2024 -

Epic Chevrolet responded

Thank you so much for giving us an opportunity to work with you and your family! I look forward to helping you with any and all of your future automotive needs! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

February 24, 2024

Very helpful. When parts needed to be delivered, they found them at nearby store and got it done same day! More

by AMRAKICH
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 26, 2024 -

Epic Chevrolet responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

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