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Epic Chevrolet

Sacramento, CA

not yet
rated
1,587 Reviews
Call Dealership (916) 929-2777
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2449 Fulton Ave

Sacramento, CA

95825

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1,587 Reviews of Epic Chevrolet

February 19, 2024

Excellent experience purchasing from out of town. Deal negotiated over email and phone. All questions answered expeditiously by Dion and sales manager PJ. I drove in and the car was ready and charged More

by yc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Zamora, Dion Ball, Prabhjoat (PJ) Singh Mander
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Feb 21, 2024 -

Epic Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

February 19, 2024

Tee, the sales associate was wonderful to work with from the very beginning and the whole process of getting a new truck was just seamless. More

by RAPULMANO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Zamora, Talal (Tee) Hayder
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Feb 21, 2024 -

Epic Chevrolet responded

Thank you for taking the time to write this review. Tee’s sales excellence is always consistent, and I’m glad your experience with them supports that. I hope you are enjoying your new ride! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

February 19, 2024

It was a pleasure working with Andrew. He provided great customer service. He's a very easy person to work with. Especially with my warranty. I enjoyed the rental experience as well. More

by islandknx
Recommend Dealer
Yes
Employees Worked With
Andrew
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February 18, 2024

Very helpful and educational on my car The service was excellent and they took care of everything looks great More

by Rjamesetta
Recommend Dealer
Yes
Report | Print
Feb 21, 2024 -

Epic Chevrolet responded

Thank you for taking the time out of your day to share your wonderful experience with us. I am delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

February 18, 2024

Everything was pretty straightforward, so far fairly satisfied. Salesman was very friendly and helpful I would definitely come there again More

by davidjkelley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarence Smith
Report | Print
Feb 21, 2024 -

Epic Chevrolet responded

David, thank you for writing this amazing review for our team! At Epic Chevrolet, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

February 18, 2024

What a great team at Epic! I would highly recommend them to friends and family. You know that SLIMY feeling you get when dealing with salespeople? You won’t get that here. More

by LUISSOTOMAYOR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Torres, Prabhjoat (PJ) Singh Mander, Aiden Draper
Report | Print
Feb 21, 2024 -

Epic Chevrolet responded

Congratulations on your new purchase, Luis! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

February 18, 2024

Clean facility with respectful staff. Great experience. Able to negotiate with feeling intimidated or pressured. More

by alexhbergeron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Torres, Logan Miller
Report | Print
Feb 21, 2024 -

Epic Chevrolet responded

Congratulations on your new car, Alex! Thank you for taking the time to write about your experience. It's great to know our staff was able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

February 18, 2024

Price seemed a little more than expected for just an oil change, courteous staff in service department More

by kenjaramillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Torres, Chris Morris
Report | Print
Feb 21, 2024 -

Epic Chevrolet responded

Thank you for taking the time to provide this feedback, Ken. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with my team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

February 18, 2024

Thank you for good customer service and the great work that was done!! Thank you More

by Tcallahan7129
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Feb 20, 2024 -

Epic Chevrolet responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

February 17, 2024

Communication is horrible. I had to call multiple times daily times to find out status of my vehicle. I needed clarity as I didn't live in the area where I took in for servic More

by GPATTERSONJR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
Report | Print
Feb 20, 2024 -

Epic Chevrolet responded

I appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

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