Epic Ford

Great sales and finance team. I was treated like a $100k buyer on a $10k/10yo used fusion. Thank you for the flawless expirence and no pressure. We will be BACK!!! buyer on a $10k/10yo used fusion. Thank you for the flawless expirence and no pressure. We will be BACK!!! More

2nd time for recall work, was able to make the appointment get in immediately once the part was received. Friendly employees, clean lobby, and I was out in the time promised. appointment get in immediately once the part was received. Friendly employees, clean lobby, and I was out in the time promised. More

Excellent Customer Service. They kept me up to date via text message. My car was ready 45 min early 👍 and they drove it right to me. Thank you! text message. My car was ready 45 min early 👍 and they drove it right to me. Thank you! More

Quick service. Polite and friendly staff. Easy scheduling. Thalia engaged with the customers in the waiting room which doesn’t happen in most service departments. scheduling. Thalia engaged with the customers in the waiting room which doesn’t happen in most service departments. More

Oil service customer service lady Courtney was great. The quality of the oil change service was sub par. Oil service extras tire pressure fluids check not performed. Let one tire down 18 lbs. cost was extrem quality of the oil change service was sub par. Oil service extras tire pressure fluids check not performed. Let one tire down 18 lbs. cost was extremely high for just an oil change. Got back in truck oil marks from gloves or hands on seats and in paint inside doors More

They always make the process painless. They complete all of the work when promised. They thoroughly inspect the car and take care of whatever is needed. of the work when promised. They thoroughly inspect the car and take care of whatever is needed. More

The service department staff was not very informative when I dropped off the vehicle. And it was hard to understand them because they were wearing masks. While there was no mention of my masklessness, wh when I dropped off the vehicle. And it was hard to understand them because they were wearing masks. While there was no mention of my masklessness, when my wife came to pick back up our vehicle, they basically shoved a mask at her, waiting to finish the transaction if she would put it on. I was told it would cost about $900. It ended up being over $1,100. Only time will tell the quality of the work done. More

Everyone was helpful and professional! Our sales person was also Austin Who is very helpful. The only thing when we receive the vehicle it could’ve been washed a bit better. Otherwise great! was also Austin Who is very helpful. The only thing when we receive the vehicle it could’ve been washed a bit better. Otherwise great! More