
Eskridge Lexus
Oklahoma City, OK
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Eskridge is a great dealership. Very professionally run. Everyone is pleasant to work with and waiting area is clean with nice amenities. Very professionally run. Everyone is pleasant to work with and waiting area is clean with nice amenities. More
Simple oil change and vehicle inspection but. I was in and out in less than an hour so it was a great service. Weather was bad so no car wash today. Only negative for this visit. Carson does a I was in and out in less than an hour so it was a great service. Weather was bad so no car wash today. Only negative for this visit. Carson does a great job. More
I came in for service on my OLD suv for a battery replacement. Based on my first Eskridge experience back in 2021, I was hesitant to even go back to the service department. However, my battery was un replacement. Based on my first Eskridge experience back in 2021, I was hesitant to even go back to the service department. However, my battery was under warranty so it made logical sense to return to this dealership to get the battery replaced. I was assigned to Carson, my new service advisor. He was a breath of transparent, fresh air compared to my first service advisor that is no longer working there. Carson is very nice, respectful, and did not treat me like I was just some ignorant female without a brain. Everything was explained to me, my questions were answered fully and directly without any questions being dodged. I was never pressured and requesting an estimate for a windshield replacement was responded to with a print out estimate, a number to call for scheduling and to call him if there were any issues versus my first and what I thought would be a last experience back in 2021 when I was told that the dealership does not give out estimates. Anyways, It took the dealership an hour to drain and recharge test the battery and replace it. Then I was on my way to enjoy my day. Eskridge Lexus has redeemed themselves by having Carson on their service team. I have decided to give Eskridge another chance with my vehicle needs based on this most recent experience. More
Purchased a CPO LX570 out of state from the Team at Eskrdige. Worked with Navid, Ceasar, Steve, and Ed. Great experience start to finish. I flew in on a Saturday morning, Navid picked me up at the airp Eskrdige. Worked with Navid, Ceasar, Steve, and Ed. Great experience start to finish. I flew in on a Saturday morning, Navid picked me up at the airport, and was on the road back home not long after. No surprises, top shelf vehicle, honest transaction, quick processing...everything I've come to expect from a Lexus purchase. I've purchased several Lexus vehicles over the years in several states and Eskridge of Oklahoma City exemplifies what the Lexus experience is all about. Highly recommend the Eskridge team. More
Sensor was to be replaced for tire pressure and on the way home it came back on so the problem was not fixed. Normally the service is very good and no concerns. However, today things didn’t go as well. way home it came back on so the problem was not fixed. Normally the service is very good and no concerns. However, today things didn’t go as well. I have never had a problem with their service before. More